Preferred Qualifications - Internal

Oracle's Cloud is a new ground-up effort to build Infrastructure and Platform as a Service that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best in class compute, storage, networking, database, security, and an ever-expanding set of cloud-based services. 

Exadata Cloud Service is the premium database cloud service offering from Oracle . It allows you to leverage the power of Exadata in the cloud. We are looking for an experienced Cloud Ops Engineer with cloud services experience to join our Cloud operations team .  For more information, please check https://www.oracle.com/engineered-systems/exadata/cloud-service/

The team is responsible for managing the Oracle's Exadata Cloud Service Fleet consisting of thousands of Exadata racks. You'll be part of a team of  experts who  build operate and maintain large fleet of Exadata racks. You  will provide support for implementation, troubleshooting and maintenance of Exadata Infrastructure in the cloud. Responsibilities include managing  Exadata system infrastructure and processes related to these systems including day-to-day operation, monitoring,  troubleshooting and problem-resolution. 

Core Activities And Responsibilities

• Design, automate, deploy, and maintain Oracle Exadata Cloud Service and Exadata Cloud @ customer Systems
• Work collaboratively with  development team to define infrastructure and deployment requirements
• Troubleshoot systems and provide problem resolution
• Script and automate any routine manual systems tasks
• Be available to participate in on call rotation

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 5+ years experience of running large scale customer facing web services.