Job Title: TCE Cloud Architect – PaaS or IaaS

Job Team:  Technology Cloud Engineering Team of SE, China

Job Level: IC4    Location: Beijing/Shanghai/Hangzhou/Guangzhou/Shenzhen

Oracle is rapidly transforming itself into a hyper scale cloud player by aggressively rolling out a comprehensive portfolio of Application, Platform and Infrastructure services. Platform (PaaS) & Infrastructure (IaaS) in Oracle Public Cloud and Cloud@Customers are unique cloud solutions to help customers’ transforming legacy IT architectures to cloud platform so customers can be scalable of supporting dynamic business demands.

TCE Team aims to improve Pass/IaaS cloud adoption quality, build successful references and achieve greater business returns for customers throughout entire Customer Life Cycle, including:

• Consultative solutions advisory of IT and Cloud transformation
• Oracle PaaS/IaaS product expert services for successful adoption
• Customer PaaS/IaaS project implementation support
• Deep technical support to customers/partners’ application development, migration to Oracle PaaS/IaaS platform and integration of Oracle cloud
• Improve the customer satisfactions

Job Description

The Cloud Architect of TCE team will be trusted advisor of PaaS and IaaS customers, drive good customers experience throughout entire customer life cycle, support cloud implementation project success by coordinating all kinds of internal & external resources, and generate expansion opportunities from good customer adoption, the focus areas are:

• Building strategic value-add customer relationships, providing best in class services and ensuring customer satisfaction throughout the project implementation life cycle
• Support customer to implement Oracle PaaS/IaaS successfully and build Oracle cloud reference cases to drive continuous cloud opportunities;
• Creatively support customer to adopt Oracle PaaS/IaaS platforms, e.g. development of industry solutions on Oracle PaaS/IaaS platform, migrating non-Oracle workload to Oracle public cloud or cloud@customers hybrid platform;
• Design and optimize modern cloud platform and infrastructures for customers’ digital transformation
• Create a scalable resource pools in designated subject areas to ensure high quality service delivery;
• Manage and negotiate escalations for internal issues, and communications between Oracle and customers/partners to achieve positive outcome;

TCE’s Success will be realized by achieving PaaS/IaaS solution adoption successfully, maintain high customer satisfaction and referenceable from customer land, use and expand to renew of Platform and Infrastructure Cloud.

Job Qualifications:

The candidates should demonstrate strong cloud technical capabilities and PM skills, being an expert in at least one of technical related skills as following:

• Strong Project Management skills with technical background (mandatory):
  • Proven records of project delivery, stakeholders’ managements, resources, risk management and project tracking and reports
  • A quick learner of new technology especially tech cloud related
  • Strong insight of customer requirements, be able to provide appropriate solutions in complex business context, especially in the areas of cloud preform and digital transformation of enterprises
• Master of Oracle products with implementations experience:
  • Database, OFM, BI, Bigdata/IoT, Java Dev, Integration, Mobile or
  • OCM, Exadata, Exalogic, BDA, PCA, ZDRLA, Supercluster, or
  • Technical Architect of EBS, HCM/PSFT, EPM, CX, Analytics
  • OVM, Oracle Linux, Solaris, Storage and Network
• Hands on skills of following Oracle Cloud Services:
  • PaaS: ADW, OAC, OMC, Data Management (DBaaS, Bigdata), Application Development (JCS, MCS), Integration (SOA, IoT), Security (Identity), Content & Process (Document, Process), Business Analytics (BI, BDD, DV, IoT and Essbase)
  • IaaS: OCI, Container, Compute, Storage
• Deep experience in Network and Virtualization techniques and deployments
  • Data Center architecture and design
  • IT Operation and Management
  • Virtualization: VMWare, Xen, KVM, Hyper-V, Docker, LXC,  VPN
  • Network Security protocols and ability to solving network issues

• Master of open source technologies and development tools
  • Java/J2EE, HTML5, PHP, APEX , Ajax, Python, XML, LAMP stack
  • JBoss, Tomcat, GlassFish
  • MySQL, NoSQL (MongoDB, HBase), Hadoop/Cloudera
• Rich experience and deep knowledge of competitive products:
  • Cloud Vendor: AWS, Azure, VMware, Bluemix, Softlayer, OpenStack
  • Network: Cisco, Huawei

Other soft skills needed:

• Ability to work within a highly competitive and complex environment and be able to build and maintain strong relationships with a diverse set of internal and external constituencies, especially high influence IT advocators in customer side.
• Enthusiasm of technology, high energy level, innovative thinking
• Good communication skills and teamwork spirit
• 5+ years relevant working experiences, BS or MS degree, CS, CE, EE, Math and related background are preferred
• Good command of English

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.