Duties include assisting the Production team in food preparation and performing related duties in the Kitchen. Responsible for the work assigned by Sous Chef, Executive Chef or Chef de Partie in any section of the kitchen as per the standards. Ensure to perform miscellaneous job-related duties as assigned. Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Any matter which may effect the interests of hot...

Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may affect the interests should be brought to the attention of the Management. Report any complaints, incidents or other ir...

  Maintenance Agent/Technician You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests. What is in it for you:   Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate...

Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness. Ability to accept responsibility. Self confidence, motivation, drive and tenacity. Ability to enhance organizational performance. Ability to clearly delegate tasks and responsibilities. Ability to think strategically, inductively, and creatively. And the propensity t...

Prime Function: •    Organize and direct the team to supervise all revenues and expenses, as well as all inventories. •    Responsible for managing the day to day financial reporting and controlling requirements of the departments, and will be required to review and analyze management accounts. •    To plan, direct, supervise and coordinate the activities of the personnel involved in accounting and other financial functions of the organ...

Handling and managing reservations process through various communication platforms Monitor room sales an improve sales technique Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Maintain and up...

Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Ensure quality ...

Daily closing stock of mini bar store Prepare store requisitions and draw items for general store To update pending maintenance list To monitor the performance of desk Responsible for the operation of department in the absence of the EHK. Maintain the housekeeping store and stock record by constant updating of receipts and issues. Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in ord...

To manage the hotel to provide courteous, professional, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction Guide all Front Office personnel and ensure proper completion of all Front Office duties. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction Responsible for day to day operations of Front Office Department. Any matter which may aff...

Handling and managing reservations process through various communication platforms Monitor room sales an improve sales technique Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Maintain and up...

Process day-to-day Talent & Culture administration in an accurate and timely manner Create and update employee data record in system Create personal files and assist with general filing Manage application of work passes under Ministry of Manpower Prepare various letters and communication to employees Prepare monthly employee newsletter Organize and execute employees’ social, athletic and recreational activities Prepare and submit periodic Talent & Culture & Training reports Upd...

Duties include assisting the Production team in food preparation and performing related duties in the Kitchen. Responsible for the work assigned by Executive Chef or Chef de Partie in any section of the kitchen as per the standards. Ensure to perform miscellaneous job-related duties as assigned. Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Any matter which may effect the interests of hotel&nbs...

Primary Responsibilities Sales Management Achieve daily targeted number of sales calls with effectiveness    Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monit...

Supervise and coordinate the activities of the Accounts Receivable section. Ensure cash receipts, claims, or unpaid invoices are accounted for properly. Calculate and enter charges for interest, refunds, or related items. Responsible for account statements or other related reports as per the standards. Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Supervise and coordinate activities of the Accounts Receivable section of Novotel Kochi...

Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Ensure quality ...

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department’s objectives and policies. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure to secure used and unused revenue relate...

            Primary Responsibilities               Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team         Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set              Supervise public areas       &n...

Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management....

Assist the Assistant Manager Stores to maintain optimum stock levels. To ensure that all goods are stored correctly, in terms of temperature and shelf life. To ensure that all goods are made against requisitions and that nom items leave the storeroom without the appropriate documentation or signature. Ensure HACCP procedures are followed and clear records are kept at all times. Responsible for the overall maintenance of the Stores. Any matter which may affect the interests of  Ibis Kochi Ci...

Perform opening/closing side duties as assigned and set all tables according to standards and procedures   Deliver F&B services in accordance to departmental standards and procedures   Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard   Apply n...