Shareholder Services - Supports professional and management staff by providing large quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to the complicated client inquiries on a daily basis. Responds to ad hoc requests for non-standard information. Processes complex updates to shareholder accounts. Serves as an escalation point for more junior team members. Assists professional and management staff by respond...

BNY Mellon Investment Management is one of the world's leading investment management organizations and one of the top U.S. wealth managers. Our business encompasses BNY Mellon's affiliated investment management firms, wealth management organization, and global distribution companies. Our goal is to build and deliver investment and wealth management strategies and solutions to meet our clients’ needs. Drawing on deep expertise, we collaborate with our clients to tailor our best ideas and resource...

Shareholder Services - Supports Retail direct shareholders and Institutional broker dealers with financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Responds to straigh...

Shareholder Services - Supports Retail direct shareholders and Institutional broker dealers with financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Responds to straigh...

Shareholder Services - S4 Supports professional and management staff by providing large and often complex quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to the most complicated client inquiries on a daily basis. Responds to ad hoc requests for non-standard information. Processes highly complex updates to shareholder accounts. Serves as an escalation point for and directs the work of more junior team memb...

The Senior CRM Business Analyst has expert knowledge of Salesforce.com from a technical and business perspective. S/He has a thorough understanding of the business, their processes and challenges to conduct in depth analysis of business requirements and develop strategic CRM solutions. Responsibilities: Thought leader who works closely with the business users to identify areas of improvement, perform functional analysis for developing CRM solutions. Operate as a team member and a team leader by ...

Shareholder Services - Supports Retail direct shareholders and Institutional broker dealers with financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Responds to straigh...

Shareholder Services - Supports Retail direct shareholders and Institutional broker dealers with financial transactions, account information and transaction processing to be used in responses to more complicated client inquiries on a daily basis. Processes moderately complex updates to shareholder accounts. Under general supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Responds to straigh...

Job Description: Reviews Know Your Customer (KYC) documentation for new customer accounts, evaluates high-risk accounts and analyzes new customer processes and policies. Conducts reviews of client account activity, and client profile information. Conducts background checks, customer research, and transactional analysis. Conduct regulatory and sanction screenings and support periodic review processes. Escalate unusual activity and assist with escalating potential risks. Present summarized finding...

Client Onboarding/Transitions/Conversions - Under moderate direction, onboards clients, opens and closes accounts and handles transitions and conversions to the system. Analyzes, reconciles and reviews incoming or outgoing data for accurate transition to platform. Obtains and reviews the appropriate documentation and reference data, and ensures regulatory aspects of AML and KYC are completed prior to opening accounts. Prepares clients for entering new accounts by explaining and articulating the ...

Regulatory Oversight Management - Resides in the business and supports management in the day-to-day efforts related to first line of defense regulatory oversight management with laws, rules, regulations and related policies. Performs research and analyzes relevant information and transactions that warrant further investigation. Communicates with internal and external parties as needed and makes recommendations on necessary procedural/control changes on more complex regulatory oversight managemen...

Client Onboarding/Transitions/Conversions - Manages a team responsible for supporting client onboarding/transition/conversion projects. Manages the performance of assigned staff. Coaches and guides on project management. Serves as an escalation point for complex issues. Advises and guides staff on appropriate solutions and shepherds through to resolution. May research, develop and establish methodologies, protocols and processes to facilitate or improve transition project management or the clien...

Trade Services - Provides support in the execution of trading services to money managers, advisors and internal employees. Trains on the different systems used by those serviced. Responsible for developing pricings for order based on a variety of defined procedures and acts as an escalation point for issues with trade systems. Collaborates across internal teams in order to resolve complex system errors. Ensures trades are recorded properly and raises flags when breaks arise between trade desks a...

Operational Risk Management - S4 Provides data management and tracking support in the review of business processes to assist in protecting BNY Mellon from operational risk. Collects data related to controls to mitigate risk for analysis. Highlights data inconsistencies. Recommends process protocols and improvements to ensure transactions are executed properly. Monitors trend data related to operational control execution. Resolves data anomalies. Documents business controls for use in educating a...

Responsible for providing exceptional service and operational support to the branch. Apply problem solving skills to find the best solution for the client and Advisor. When necessary, initiate research   with the transfer agent, brokerage department or insurance carrier. Route issues that cannot be addressed to the appropriate subject matter expert. Provide sales support to BNY Mellon Advisor Services for mutual fund, brokerage, managed account and annuity business to assist the department in me...

Operational Risk Management - Provides data management and tracking support in the review of business processes to assist in protecting BNY Mellon from operational risk. Collects data related to controls to mitigate risk for analysis. Highlights data inconsistencies. Recommends process protocols and improvements to ensure transactions are executed properly. Monitors trend data related to operational control execution. Resolves data anomalies. Documents business controls for use in educating and ...

Trade Services - Provides support in the execution of trading services to money managers, advisors and internal employees. Trains on the different systems used by those serviced. Responsible for developing pricings for order based on a variety of defined procedures and acts as an escalation point for issues with trade systems. Collaborates across internal teams in order to resolve complex system errors. Ensures trades are recorded properly and raises flags when breaks arise between trade desks a...

Job Summary: Business Planning and Analysis - Conducts analyses and reporting in support of general business operations, special projects/initiatives and/or strategic/operational planning activities. May serve as a project lead, enlisting support from more junior staff or peers. Contribute to development of new processes or procedures for required analytics. Applies processes to gather, organize and review operational data/metrics. Analyzes and synthesizes the data. Compiles data into reports or...

Business Planning and Analysis - IC3 Conducts analyses and reporting in support of general business operations, special projects/initiatives and/or strategic/operational planning activities. May serve as a project lead, enlisting support from more junior staff or peers. Contribute to development of new processes or procedures for required analytics. Applies processes to gather, organize and review operational data/metrics. Analyzes and synthesizes the data. Compiles data into reports or presenta...

BNY Mellon Securities Corp (BNYMSC) is a FINRA registered Broker Dealer and SEC registered Investment advisor. BNYMSC offers traditional brokerage account, acts as distributor for the BNY Mellon Family of Funds, acts as advisor to separately managed accounts, acts as an introducing broker dealer to private placement funds, and offers annuity products through BNY Mellon Advisors. The BNYMSC AML Compliance officer (AMLCO) is responsible for oversight and implementation of BNYMSC’s AML Compliance P...