Responsible for presenting available internal and sometimes external resources (offshore, nearshore, and contractors) to fit project demand and budget. Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisifaction. Responsible for the collection, management, and communication of detailed resource specifications for assigned practice. Proactively identifies resources, using a variety of methods, or open specifications. ...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

Working schedule: Tuesday - Saturday 17-2 Requirements: - Qualification in Hotel Management or related discipline - 1-2 Years experience in hospitality or technical support sector - Database knowledge - Internet troubleshooting skills - knowledge of Windows 7/8/10 - Excellent communicator with strong time management and prioritisation skills - Ability to work under pressure and multi-task - Strong analytical skills - Maturity to deal and communicate with Senior Managers and Customers - Availabil...

Preferred Qualifications This role will be responsible for the gathering and compilation of Business Intelligence information for EMEA Business Operations.   The successful applicant will be familiar with sales functionality within Oracle Sales Cloud (Fusion CRM), and the data structures which are the foundation of the "go to market" model within Sales Cloud. A working knowledge of reporting tools such as SI is also required. Strong communication skills and an ability to deal with...

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes. Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction proces...

Oracle Recruitment Team delivers a high quality internal recruitment service to all Lines of Business within Oracle, using a combination of sourcing initiatives and cutting edge recruitment technologies we ensure Oracle is staffed to achieve its business objectives in a cost effective and quality focused manner. RESPONSIBILITIES: Working with the business to understand their requirements, be first point of contact for hiring managers within assigned Lines of Business  Partner with hiring ma...

Oracle Transportation Management has been rated as a leader in Gartner Review for yet another year. We are one of the leading SaaS applications in the transportation segment. A great opportunity to be onboard a team leading innovation and supporting World class Logistics companies.   To manage and resolve Service Requests logged by customers (internal and external) on Oracle Cloud products for Oracle Transportation Management. As a member of the Support organization, your focus is to delive...

Preferred Qualifications   Systems CommsGBU-Network TSC is the systems support group that provides support to the global customers in resolving their systems related software issues. This position is for Support on Session Border Controller related products. (Post sales)     SPECIFIC SKILLS: > Open and track trouble tickets through problem resolution, and provide summary reports to customers. > Analyze problem reports, replicate customer network environment and reproduce cus...

Preferred Qualifications  Role main objective:  Timely cash collection of customers’ balances; achieves cash collected, aging and other specific objectives, accurately solves challenges ensuring payment cycle reduction and excellent partnerships.   Responsibilities:  Daily interacting with customers by all means (phone, mails etc) to achieve the collection targets. Applies the specific collections process to ensure the individual and team targets are achieved following the ...

Junior Legal Counsel/Paralegal, Legal Support Group for Oracle Corporation, EMEA     Oracle has established a Legal Support Group for EMEA with a number of lawyers based in Bucharest and Prague. We are looking to recruit a new Junior Legal Counsel /Paralegal in either Prague or Bucharest to join the team to provide centralised support for Oracle’s country-based lawyers in Europe, the Middle East and Africa, undertaking a variety of tasks relating to contracts, legal documents and...

Role Description Oracle's Customer Success organization enables our customers to achieve the highest business value and profit from their investment in Oracle Cloud. The Oracle Customer Success program exists to foster enduring relationships, where expertise, experience and enthusiasm are shared. Our goal is to enable, simplify and empower our customers to achieve the best possible value from their Cloud investment. The Customer Success team engages the right experts within Oracle...

We are making huge global investments to deliver an open, secure, reliable and transformative platform to help our customers through their generational shift to the cloud. To deliver on this transformation, we are seeking a Principal Product Manager. The ideal candidate is a technologist who works as a part of the product marketing team. They will work with a cross-functional team to ensure that the products that we bring to market are successful in a wide variety of customer engagements. They m...

Preferred Qualifications The candidate should be advanced in English/Spanish or English/Spanish & Portuguese . Preferred profile is: problem solving abilities, team player, sound planning and organizing, attention to detail and excellent change management skills (change based on requirements). Previous customer service experience is a plus. Detailed Description The Deal Specialist is a partner for the Sales team, offering support mainly for pre, but also for post-sales activities in order to...

The person will work inside the Global Business Analyst team to ensure optimization of the outcomes of the marketing campaigns. He/She will work closely with key stakeholders in Sales Operation, Marketing and Business Development Group (BDG). The role requires the development of trusted relationships with the stakeholders acting as an advisor and providing insights and recommendations on how to increase the return on investment of the marketing campaigns.   Main Responsibilities   &bul...

Oracle has an unwavering commitment to comply with the laws of the United States and other countries in which it operates and to act with integrity in all its business dealings. The Compliance & Ethics (“C&E”) team helps Oracle ensure that its business is conducted in accordance with internal policy and applicable law. The EMEA Compliance and Ethics team is seeking to hire a junior paralegal based in Romania to provide support for Oracle’s C&E program across the EME...

Excellent communication skills in Russian, English and Estonian Excellent writing and verbal skills in all of the following languages: Russian, English and Estonian Energetic and dynamic team player with excellent verbal, written communication and negotiation skills Sales affinity including competitiveness, customer care, win-win attitude Sales affinity including competitiveness, customer care, win-win attitude Ability to work in a high pressured, dynamic and challenging environment Strong objec...

Oracle Engagement Cloud Technical Support Engineer   Preferred Qualifications: Oracle Support is creating a new team to provide support for the new Oracle Engagement Cloud product (part of CX Cloud suite). As part of this team, you will learn the latest technology and help influence product supportability, usability, maintenance, and installation/configuration. The team works closely with other Fusion teams in Support and Development, as well as other Oracle teams, directly involved in Fusi...

As a  SaaS Cloud Technologist - Oracle CX Cloud , you will work as a member of a pre-sales team to address business and technical questions for prospective clients and customers.  The majority of the work will be comprised of documenting responses to Customer Security Questionnaires, Requests for Proposals, Requests for Information, and providing Oracle Policy documentation for Customer Opportunities. Candidate will be expected to: Actively maintain in-depth technical Oracle product kn...

Oracle is offering a unique opportunity to join a highly-motivated and dynamic technical team. Oracle’s technology enables developers, IT professionals, and business leaders to develop, extend, connect, secure, mobilize, share data, and get insights across apps. Innovate faster, increase productivity, and lower costs with the most complete, open, and secure clof platforma and software offerings. Oracle offers the same capabilities in the cloud as on-premises—for the greatest choice a...

Position Overview Are you passionate about exceeding customer expectations and delivering an amazing customer experience? Are you interested in a start-up like environment, excited about the cloud and about driving growth in one of Oracle’s core businesses? If so, then look no further!  Oracle Cloud Infrastructure’s (OCI) Customer Support team is seeking an experienced leader to run our EMEA Customer Support team.  This position will be accountable for meeting the strategic...