The focus of this role is to provide support to the AIA Financial Services business through the creation and provision of high-quality insights and reports as well as, development of reporting tools and analytics. Working alongside the financial advice management teams, this role will help drive the implementation of regulatory and business reporting and data related initiatives. The Data Analyst will analyse complex data to identify opportunities and issues as well as, support the delivery of p...

Bring your career aspirations to life with AIA! This is a key role to support AIA’s organisational capability building. The incumbent will work closely with key stakeholders to provide structured and data-driven change management support for strategic initiatives that involve impact on people, including changes to organisational culture as well as Target Operating Model (“TOM”). The primary responsibility will be developing, implementing and evaluating change management strategies and plans to e...

Bring your career aspirations to life with AIA! Leverage strong data engineering experience with cutting edge technologies in the relational, unstructured and cloud ecosystem and data lake/warehouse spaces to support and enable a true data driven company. To extract, transform and aggregate data that can scale to petabytes, elastically, with low latency and high availability • Perform technical planning, architecture development and modification of specifications • Develop specifications for new...

Bring your career aspirations to life with AIA! 1. Provides product and service information through face-to-face service delivery channel that meets and exceeds the defined service standards. 2. Promote Self-Serve Facilities by engaging, educating & encouraging customers & agencies to use & sign up. 3. Attends & resolves product/service problems and complaint by providing end to end solution. 4. Collaborates with internal and external team members to achieve smooth branch operati...

Bring your career aspirations to life with AIA! This position is responsible for providing consultation, professional advice, awareness/training on information security and key technology risk matters relating to the abovementioned geographical responsibilities, thereby adding value to building a strong information security risk culture centred on people, processes and technology. The role will also coordinate regular governance engagements and being involved in technology-related regulatory and...

Bring your career aspirations to life with AIA! Provide management information, analysis and insights to formulate business plan and partnership strategy Roles and Responsibilities: Provide and manage management and performance reporting with analysis and recommendations to various management groups and stakeholders Support sales teams with market insights and competitive analysis Support to design, build, maintain, and control/manage the Partnership Distribution database and reporting tool Anal...

Bring your career aspirations to life with AIA! Responsible for providing actuarial services covering all aspects of the insurance business and financial control, including valuation calculations, statutory reporting, risk assessment and premium setting • Prepare regular analyses and valuation calculations by product group / distribution channel in areas such as expenses and allowances, commission level • Prepare statutory reporting to the regulatory authorities and management • Report on functi...

WE MAKE A DIFFERENCE Lots of companies love to say they’re different. But only a few actually are. AIA is different, because of the difference we make in people's lives. We’re committed to helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to help us make a difference - to be the difference - we want to hear from you. The Opportunity: This is an exciting opportunity to join the AIA Group Administration team o...

The purpose of the job is to provide prompt support to fulfil policy services requests, including financial administration of AIA’s annuity portfolio. In addition, other regular or ad-hoc tasks are to be performed as required to assist the Retail Pricing department with meeting its goals. At AIA Australia we currently have a great opportunity for a Actuarial Intern to join our Retail Pricing team on a part time basis, 20 hours per week. Ideally, you are currently in second year of a bachelor’s d...

Bring your career aspirations to life with AIA! Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Roles and Responsibilities: Contact Centre Operation Handles customer enquiries and complaints from different channels (Call, Livechat, Email, Letter) regarding all activities in insurance policy Operation process such as Underwriting, Policy Owner Service, and Claims Reports problems, potential crisis and compla...

Bring your career aspirations to life with AIA! Assist the Team Head to: • Propose marketing ideas in achieving business objectives • Make use of TDA Capability in improving marketing campaign effectiveness • Maximize campaign execution efficiency • Enhance distribution channel communication • Provide ad-hoc business analyses necessary in recommending business solutions to senior management team of the company Roles and Responsibilities: Continuous development & knowledge build-up of Team me...

Bring your career aspirations to life with AIA! - Develop new product under requirement from business requirement - Revisit existing product to revise term and policy - Work closely with actuarial in pricing Product Development - Senior specialist Manage and coordinate product development projects by identifying potential products, involving market research, generating product requirements, determining specifications, developing time-integrated plans for product launch.   Evaluate and resolve de...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform • Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them Build a career with us as we help our custo...

Bring your career aspirations to life with AIA! Responsible for designing and maintaining the actuarial modelling framework and system to meet business needs and regulatory requirements • Develop and maintain actuarial modelling framework, review model design, model controls, model constraints and coding efficiency • Take responsibility for actuarial modelling projects, utilise existing data for sophisticated statistical analysis and modelling work • Involve in detailed review and design of actu...

Bring your career aspirations to life with AIA! Responsible for entailing everything that touches upon the user experience with AIA products and services. Making sure that each component of the product is in its most logical, easily accessible place and that any multi-step process within the product is streamlined and intuitive for the user. • Creates distinctive, branded digital experiences that are desirable and consistent across multiple platforms, devices and channels • Develops new product ...

Bring your career aspirations to life with AIA! We are looking for a Data Scientist aiming at solving business problems by model building and insight driven and a Machine Learning Engineer in deploying the models in different production environments; accountable for the end-to-end solution start from distributed data setting and robust result predictions. The candidate will be an insights-driven analytics leader to support company’s key initiatives and help chart the course for the continual evo...

Bring your career aspirations to life with AIA! Responsible for supporting the day-to-day activities of a particular area of the business on either full-time or part-time basis, with the aim of learning practical knowledge of the business area, the company and the industry Responsibilities would typically vary in light of the area that the intern supports Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested informa...

Bring your career aspirations to life with AIA! Responsible for closing sales of various types of insurance policies in order to meet individual / team quotas and company business objectives • Build and maintain effective long-term relationships and a high level of satisfaction with key decision makers and influencers at assigned banks • Create demand for AIA's products by highlighting their ability to meet the client's needs • Develop, implement and administer sales and distribution pro...

Bring your career aspirations to life with AIA! To provide seamless, customer-focused, timely and professional customer service to all walk-in customers and agents in the Customer Service Centre; ensuring the delivery of excellent and consistent service, and meeting their needs at the satisfactory level or beyond. Create good and seamless customer service experience to walk-in customers through effective service delivery with an empathetic mindset. Understand customers’ needs and provide complet...

Bring your career aspirations to life with AIA! Support Digital team to develop next generation Digital IT solutions for advancing the Ascend 200 and TDA strategies in the company. Proactively advocate for and utilize technology innovation to establish the organization as an industry leader in innovation and to create business advantage Roles and Responsibilities: Application Development, Architecture Design/Implementation Play a key role in the design and development of scalable high-performanc...