With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

1.疏导过往车辆，保障大堂门前过往车辆行人的安全，使门前畅通无阻。 2.服务周到热情，见宾客主动问好，对乘车宾客要协助迎宾员照料宾客下车。 3.保证酒店和宾客的生命财产安全。 4.保持好与大门岗及停车场岗位的联系使车辆有序出入停放。 5.加强巡逻，发现可疑情况，视情况处理或及时向上级报告。 6.一般性纠纷和事故立即按程序处理，并及时请示汇报。 7.一旦酒店发生火灾应立即报警，按火灾处理程序向有关人员进行报告。 岗位要求 1.具有中专以上文化程度。（退伍军人优先考虑） 2.处理事情要迅速，果断、准确。 3.具有较好的协调能力，懂得一定安全保卫知识。 A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. What will I be doing? As a Secur...

希尔顿在全球100多个国家和地区拥有数千家酒店，为您提供无数愉悦的机会。从敞开的大门到热情的微笑和非凡的体验，我们为每年与我们一起旅行的数百万旅客提供了他们永远不会忘记的欢迎。除了我们的旗舰品牌希尔顿酒店及度假村，旗下品牌还包括华尔道夫、LXR、康拉德、华庭、古丽精选、逸林、希尔顿花园酒店、汉普顿等。 如果你欣赏全球旅行对世界的影响，你可能就是我们要找的人 我要做什么? 作为礼宾部主管，您将负责以最高标准执行以下任务: 按照程序处理行李相关事宜，并在礼宾部主管不在时代理礼宾部主管，确保业务顺利进行。 根据要求协助礼宾部主管进行人力规划。 按照酒店标准培训所有礼宾部员工，评估他们的表现，推荐晋升或调动，并处理纪律处分。 向礼宾部主管报告所有违规行为，并寻求纠正 我们在找什么? 为希尔顿品牌服务的礼宾主管总是代表我们的客人工作，并与其他团队成员合作。要成功地胜任这个角色，你应该保持以下的态度、行为、技能和价值观: 中学及以上学历。 至少1年礼宾部管理岗位工作经验。 •流利的英语，以满足业务需求。 •欣赏希尔顿文化。 良好的品德和职业道德。 •严格遵守相关法律法规、内部政策及执行。 Job:...

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the fol...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

岗位职责/职位描述 1.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests. 熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。 2.Understand dietary requirements and offer appropriate suggestions. 了解健康食品的要求，并可以给出适当的建议。 3.By completing TBS checklist in product knowledge. 能够达到TBS 产品知识的要求。 4.Be able to make suggestions on the menu that might suit guests of different nationalities. 可以根据客人不同的国籍推荐菜单上的食品。 5.By knowing menu items of all other outlets to recommend guests to other outle...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you wil...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you apprec...

我的具体职责是什么 ? 1.保证酒店设备正常运行，尽可能降低能源消耗，降低运行成本，做好各种设备的年度、季度、月度的保养与维修。履行岗位职责，完成岗位的工作，确保酒店客人及员工的安全。 2.熟悉酒店消防设施、设备的位置、操作及使用方法 3.确保酒店排风系统，机房主机系统，冷却塔系统，冷库系统正常运行，在此前提下尽量降低成本与能耗；定时更换风机，FCU，AHU，过滤网。 4.负责酒店音响设备的维修保养，并包括背景音乐,监控，卫星电视,电话，消防报警系统，确保高质量的保养和操作以满足客人的需求。 5.更换各个区域不亮的灯泡。 6.熟悉酒店配电系统，能迅速找到关键节点 7.维修保养酒店所有的油漆工作。 8.负责维修保养酒店所有木制品。 9.定期检查门、机械门锁、闭门器、地毯、窗户、窗锁、桌、椅等，对维修单进行及时处理。 10.定期检查天花乳胶漆、家具油漆、墙面等，做好维护保养工作。 11.当班设备运行工要按规定时间、顺序路线，巡查管辖的设备，并如实做好运行记录及到各点签到。 12.熟悉停送电程序，能迅速安全的完成停送电操作。 13.确保酒店各机械管道设备如各泵房、各水池、各种阀门、管道、下水...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

希尔顿在全球 100 多个国家和地区拥有数千家酒店，为您提供无数愉悦的机会。从敞开的大门到热情的微笑和非凡的体验，我们每年为数以百万计的旅客提供永生难忘的欢迎。除了我们的旗舰品牌希尔顿酒店及度假村，希尔顿酒店家族还包括华尔道夫酒店、LXR、康莱德、天幕、古玩系列、DoubleTree、希尔顿花园酒店、汉普顿等众多品牌。 如果您欣赏全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿，我们永远不会忘记我们在这里的初衷：取悦我们的客人、团队成员和业主。 厨房领班根据标准程序、食谱卡、照片和指示在厨房的各个区域准备和烹饪食物。该职位协助厨师长培训团队成员。他/她还参与产品开发和控制厨房的顺利运作。 我将做些什么？ 作为厨房领班，您将负责以最高标准执行以下任务： 按照标准食谱和程序，高效、经济、卫生地为客人和团队成员准备食物。 监督工作操作。 协助副主厨或厨师长确保厨房顺利运作，并随时提供及时的服务。 计划、准备和实施餐厅内的优质餐饮产品和设置。 熟练掌握食谱、标准和装盘指南。 按照安全可靠的程序和既定的食品安全管理系统标准，保持清洁卫生。 维护酒店运营中的所有 HACC...

预订文员是酒店客房预订的主要联系人，因此必须提供优质服务，并影响客人下榻酒店的决定。 我将做些什么？ 作为一名预订文员，您将负责酒店客房预订的第一线咨询工作。预订员负责提供优质的客户服务、选择和其他解决方案，以满足客人和客户的需求。具体来说，预订员将按照最高标准执行以下任务： 迅速将咨询转化为签约业务 积极回应销售咨询，开发未来的销售线索 酌情确定销售线索 以高度专业的态度接待所有客户，包括确保准确完成所有预订并达到客人的期望值 在保持酒店品牌标准的同时，提供及时高效的服务 我们在寻找什么？ 为希尔顿品牌服务的预订代理始终代表我们的客人并与其他团队成员合作。要成功胜任这一职位，您应保持以下态度、行为、技能和价值观： 对提供优质客户服务充满热情 高度专业的电话礼仪和出色的沟通技巧 出色的管理和组织能力 中等计算机水平 如果您具备以下能力和特长，将更有利于胜任本职位： 曾在预订部门工作过 大专学历或其他大学学位 在希尔顿工作会是怎样的体验？ 希尔顿是全球领先的酒店管理公司，业务涵盖从豪华的全方位服务酒店和度假村到长住套房和中等价位酒店等住宿领域。近一个世纪以来，希尔顿一直为商务和休闲旅客提...

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for p...

前台接待为宾客提供接待服务，帮助宾客获得从办理入住到退房的全面卓越体验，并根据要求完成审核。 我将做些什么？ 作为前台接待，您将在前厅团队工作，为宾客提供服务，帮助宾客获得从入住到退房的全面卓越体验，并根据要求完成审核。前台接待真正影响着宾客的第一印象，因此，前台接待有责任按照最高标准执行以下任务： 及时、高效地处理宾客的询问，并取得积极成果 确保为宾客提供高效的接待体验，包括办理入住/退房手续，并按要求完成审核程序 确保宾客服务经理充分了解宾客或其他部门的任何相关反馈意见 始终展现高水平的客户服务 必要时参加适当的培训课程，并协助夜班团队的培训和发展工作 了解酒店客房类别、房价、套餐、促销及其他履行日常职责所需的一般产品知识 最大限度地提高客房入住率，使用向上销售技巧推广酒店服务和设施 根据酒店信贷政策，使用正确的程序接受外币、信用卡和现金 遵守酒店安保、消防规定以及所有健康和安全法规 在使用前厅设备和物业管理系统时，遵守相关政策和程序 遵守公司品牌标准 必要时协助其他部门 我们在寻找什么？ 为希尔顿品牌服务的前台接待始终代表我们的宾客并与其他团队成员合作。要成功胜任这一职位，您应保...

希尔顿在全球 100 多个国家和地区拥有数千家酒店，为您提供无数愉悦的机会。从敞开的大门到热情的微笑和非凡的体验，我们每年为数百万下榻我们酒店的旅客提供永生难忘的欢迎。除了我们的旗舰品牌希尔顿酒店及度假村，希尔顿酒店家族还包括华尔道夫酒店、LXR、康莱德、天幕、古玩系列、DoubleTree、希尔顿花园酒店、汉普顿等众多品牌。 如果您欣赏全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿，我们永远不会忘记我们在这里的初衷：取悦我们的客人、团队成员和业主。 楼层经理协助助理行政管家管理客房楼层。在助理行政管家不在时，楼层经理担任助理行政管家。 我将做些什么？ 作为楼层经理，您将负责以最高标准执行以下任务： - 与前台团队密切合作，确保客房状态始终正确无误。 - 与其他部门保持良好沟通。 - 确保客人楼层区域的工作符合部门程序，并确保客人楼层区域的清洁和良好维护。 - 为客人提供优质服务。 - 亲自检查贵宾房。 - 为常住和长住客人提供个性化服务和帮助。 - 确保客人的需求和合理要求得到满足。 - 从宾客的意见中寻找机会，不断改进宾客服务。 - 采取适当措施及时解决...

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to ...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appre...