Reports to: Senior Solution Lead / Solution Lead Department: Information Technology This role is responsible for ensuring requirements are mapped and documented to functional and technical specifications for software development projects and enhancements through working with various internal and external stakeholders and leveraging external and internal resources to deliver quality and working software application(s) that is aligned with business vision and goal in the delivered software applica...

Department: Global Contact Centres Job Level : A Reports to: Customer Contact Lead   If you are passionate in providing a great customer experience in one of the world’s greatest airlines using channels other than the traditional face-to-face with our customers, such as by phone, and emails, we welcome your application to join our Global Contact Centre. As a Customer Contact Specialist, you are at the very frontend to assist our passengers to pick the right leisure product, impressing them throu...

此職位需要輪班工作。 一般工作時間：早更(07:45至17:15) ；晚更(13:15至22:45) ；通宵更(22:15至翌日08:15)  職責: 職責包括執行保安巡邏、出入閘門管制、人流控制、指揮交通、檢查手提包或包裹、回應無線電召喚、報告與安全相關的問題，與及檢查和觀察巡邏範圍內的一切安全事宜。 基本條件: •操流利廣東話，並具備基本英語及普通話會話能力 •懂一般電腦操作 •樂意於度假區內不同地點工作，其中包括戶外工作地點 •此乃全職職位，需要在不同的日子及時段輪班工作 理想條件: 符合下列要求者優先考慮： •持有效「保安人員許可證」者優先考慮 •持有效駕駛執照(第1及第2類別) •持有效建造業安全訓練證明書(平安咭) •持有效急救証書  其他資訊 工作時間： 我們的主題樂園及度假區酒店全年365天運作，因此本職位需要按照由公司編訂的更表輪班，並需要在星期六、星期日及公眾假期工作。 遞交申請： 請點撃下方的「」連結，有關職位申請表格將於新的視窗開啓。在填寫表格時，請以 英文 填寫，並於完成每一頁後按頁底的「下一頁」按鈕，以繼續填寫表格內的所有頁面。填妥後，記緊按表格最後一頁的「...

Interview Day - 04 Dec 2019 Location: Hong Kong Special Administrative Region of China If you love to travel, have an outgoing personality and are always passionate about interacting with different people, then join our Flight Attendant teams and move beyond to see how far you will go. Key Responsibilities: Carry out inflight safety and security procedures Demonstrate interpersonal effectiveness Actively look for ways to exceed passengers’ expectations Requirements: Permanent Hong Kong resident ...

Responsibilities  Develop and execute Integrated Marketing Communication campaigns across various media channels, including Digital, Social, Outdoor, Press/Print, TV and Partnerships, working with our Market Strategy team, Digital/Social team and external Media Agency Translate product/brand positioning and messaging into media planning and buying strategies for all markets (Hong Kong, China and International), working with Market Strategy Team Manage our external Media Agency in Hong Kong, Chin...

Department:  Inflight Service Delivery Reports to : Head of Cabin Crew Performance and Operations   This role will set and manage the high performance standards of all cabin crew. He/ she will instil, motivate and enable all cabin crew to deliver the airline service philosophy and work towards achieving high performance standards to support the Company vision and missions. He/ she will also nurture and help the cabin crew in identifying the attitude, knowledge and skills required for performing ...

Reports to: Head of Property and Services Department: Property & Services (PSD) Operates company vehicles safely and professionally. Key Responsibilities Execute driving duties for senior executives, general staff and company partners (involving multiple vehicle types), maintaining excellent safety standards and professional attitude Requirements Minimum F.4 standard Minimum 8-10 years driving experience with clean traffic record (declaration required). Valid driving license: Types 1, 2, 4, ...

Responsibilities: Develop and implement advertising, promotion and marketing plans and/or campaigns for our brand and products Design and plan effective online and offline promotion programs and sales activities to drive sales and traffic Develop communication materials such as brochures, leaflets to enhance consumer buy-in and awareness Manage and develop contents of social media platforms Conduct regular market tracking and produce market insights for business decision Liaise with internal dep...

Reports to: Application Manager Department: Information Technology This role is responsible for understanding business needs and driving technology direction and solution delivery within a business domain. Key Responsibilities   The Senior Solution Lead, in collaboration with key stakeholders, should understand how and how well the business is supported by the IT product or applications in your area.  You are responsible for ensuring the successful delivery of IT product or application with high...

Department: Airports Reports to: Supervisor If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcome you to join our largest airport servicing team at Hong Kong International Airport. Being the face of a great Airline, you will be interacting with passengers with different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenge...

Reports to: Assistant Manager Flight Dispatch (Operations) / Flight Dispatch Manager Department: Flight Operations (FOP)   The job holder will supervise flight planning and Dispatch duties in accordance with Company procedures and work closely with Integrated Operations Centre (IOC) to provide flight watch coverage for day of operation.   Key Responsibilities Ensure flight planning and crew briefing duties are delivered in an effective and efficient manner. Provide general flight watch coverage ...

Reports to: Quality Manager Engineering Department: Engineering (ENG) As a Senior Engineer you will be assigned to the engineering audit team to manage audit programme and conduct required audit at line station, maintenance organization and service providers. Key Responsibilities Key functions includes management and development of the audit program in engineering department, third party contractors in accordance with CAD 360 Part 2 and 145 requirements, preparation, facilitation and response to...

Location: Hong Kong Special Administrative Region of China Do you have a strong passion for great customer experience? Do you love to travel, meet people from different backgrounds and learn about other cultures? Are you looking for a rewarding career? If you answered ‘yes’ to these questions then come join us at Cathay Pacific/Cathay Dragon as a Flight Attendant. Key Responsibilities: Carry out inflight safety and security procedures Demonstrate interpersonal effectiveness Actively look for way...

Reports to: Solution Lead / Senior Solution Lead Department: Information Technology (IMT) Solution Analyst is responsible for building reliable, secure and highly-scalable IT systems for complex business problems by understanding and translating user needs into business and technical requirements and collaborating with crucial stakeholders to design, develop, test, integrate and implement these solutions. Key Responsibilities Collaborate with business users, internal technology teams and externa...

Reports to: Infrastructure Manager – Platforms Department: Information Technology (IMT) To work with IT Teams of different domains and manage IT professionals from infrastructure support services providers to perform transition, change management, release management, pro-active maintenance and service request to IT infrastructure and applications Key Responsibilities Use appropriate processes and tools to create systems, or services, on a technical infrastructure which supports business demands,...

Department: Inflight Service Delivery Reports to: Head of Employee Relations and Communications - Inflight Service This position is dedicated to the engagement and communication with our Cabin Crew. As a critical and mobile workforce, the information needs of our Cabin Crew are specific and important for their ability to perform every day. Effective crafting of the right message to Cabin Crew community and building of Cabin Crew engagement is also of strategic importance to support high performa...

Department: Financial Services Reports to: Head of Financial Accounting   This role will provide holistic support on the development and maintenance of reporting capabilities for the Finance Department across a wide portfolio of management reports, KPIs and analysis. He/she will possess a strong commercial sense, a desire for quality and improvements, with a keen attention to detail and interest in reporting, data and systems. The role will also entail regular monthly reporting duties for a vari...

Reports to: Flight Planning and Navigation Services Manager Department: Flight Operations (FOP)   Purpose: This role is responsible for initiating the changes across the applicable units to achieve the optimum work efficiencies from the replacement of the new flight planning system.   Key Responsibilities: Understand the work flows of the business units and the counterparts to apply a change management process to achieve the work efficiencies. Closely work with the IT and Vendor to ensure the ta...

Reports to: Head of Cargo Services Planning & Systems Department: Cargo (CGO)   Purpose: To achieve efficient gain and enhance customer satisfaction through successful global implementation of e-Freight and e-AWB for the Cathay airline group. To drive and influence the development of IATA e-AWB and e-Freight programme towards the directions which will help maximize the benefits for the Cathay airline group. To plan, oversee, optimize and drive values out of CSS system and GLSHK related syste...

Department: Digital Reports to: Head of Analytics This role will endeavor to generate actionable quantitative insight on operation, to drive consistency of operation plan delivery, structural cost reduction and improve asset utilization by facilitating effective trade-off of constraints across various operational teams on analytical basis, as well as decision support on real-time basis. He/she will lead collaboration with Digital team and operation departments to ensure proper problem framing, h...