Concierge Our Concierge at Fairmont Empress ensure our Guests receive unparalleled service prior to their arrival, during their stay, and leave with lasting memories. The knowledge of a great Concierge is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay.   Hotel Overview:     Fairmont Empress is the destination in Victoria, located...

           RESPONSIBILITIES Assist the kitchen steward to perform the daily tasks of the stewarding department Set up and operate the dish machine to established specifications, maintaining correct temperature and chemicals are in use at all times Safely handle, wash, transport & store all china, glass, silverware, small wares or other food and beverage equipment  in the established locations Debus, sort, organize and consolidate dishware and kitchen equipm...

RESPONSIBILITIES Leads a shift, station or area of the kitchen, supervising a team of culinary professionals   Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Executive Pastry Chef and Sous Chefs; proactively prioritize, delegate, and assign duties to Journeypersons, Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guests Leads by example, consistently ...

RESPONSIBILITIES Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Chef de Partie; proactively prioritize, delegate, and assign duties to Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guests Consistently ensures food quality, consistency and quantity are meeting established expectations as well as that of any cooks assistants under supervision Consistently ...

RESPONSIBILITIES Assist guests regarding menu items in an informative and helpful way Order and settle bills to various payment media Follow restaurant policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Other duties as assigned All duties will be performed in accordance with The Fairmont Empress&r...

As a the Banquet   Chef, at the Fairmont Empress , your creative flair and passion for creating exceptional culinary experiences will set you apart as a strong leader in the industry. HOTEL OVERVIEW: Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, o...

HOTEL OVERVIEW: Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the picturesque West Coast of Canada, ...

RESPONSIBILITIES Using professional and service-oriented sales techniques, book Food & Beverage outlets reservations and guestrooms, to maximize hotel revenue and the guest experience for both internal and external guests through email, telephone and face-to-face encounters Promote, co-ordinate and sell resort and family activities as advertised within the hotel, for both internal and external guests Assist guests with their entire resort experience, including transportation suggestions, act...

RESPONSIBILITIES Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Chef de Partie or Journeyperson; proactively prioritize tasks to ensure a consistently high level of service and quality of food for our guests Consistently ensures food quality, consistency and quantity are meeting established expectations Consistently demonstrates positive behavior and performance Ensures all established food safety protocols a...

Hotel Overview:     Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the picturesque West Coa...

RESPONSIBILITIES   Consistently offer professional, friendly and engaging service   Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from  rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window  cleaning, replenishing rooms with supplies   Proper usage of cleaning supplies and equipment   Update and record all cleaned rooms   Follow departmental policies and pr...

RESPONSIBILITIES Consistently offer professional Turn Down service while being friendly and engaging. Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with supplies Proper usage of cleaning supplies and equipment Update and record all cleaned rooms Follow departmental policies and procedures and service standards Report necessary ma...

RESPONSIBILITIES Leads a shift, station or area of the kitchen, supervising a team of culinary professionals   Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Executive Chef and Sous Chefs; proactively prioritize, delegate, and assign duties to Journeypersons, Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guests Leads by example, consistently ensures...

RESPONSIBILITIES Prepare and service all pastry related food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Chef de Partie; proactively prioritize, delegate, and assign duties to Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guests Consistently ensures food quality, consistency and quantity are meeting established expectations as well as that of any cooks assistants under supervisio...

POSITION:                             Fairmont Gold Assistant Manager DEPARTMENT:                     Rooms EFFECTIVE DATE:               May 2, 2022 Assistant Manager, Fairmont Gold At Fairmont Empress, unparalleled ser...

All duties will be performed in accordance with The Fairmont Empress’ commitment to luxury service standards RESPONSIBILITIES   Consistently offer professional, friendly and engaging service   Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from  rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window  cleaning, replenishing rooms with supplies   Proper usage of cleaning sup...

All duties will be performed in accordance with The Fairmont Empress’ Commitment to luxury service standards RESPONSIBILITIES Delivery of items to Guestrooms including but not limited to luggage, messages, packages, and mail to luxury hotel standards Deliver of any other items within the Hotel which includes but is not limited to internal mail, deliveries to Fairmont Gold lounge, Health Club, Spa, etc. Provides a friendly greeting, using guest’s name and welcome to the property Timel...

All duties will be performed in accordance with The Fairmont Empress’ commitment to luxury service standards RESPONSIBILITIES Linen and amenity distribution Minor maintenance such as changing light bulbs, etc. General cleaning of both public and staff areas to departmental standards Responding to guests’ requests as directed Other duties as assigned   QUALIFICATIONS   Previous experience as a Houseperson or in a position requiring physical work and a high   &...

All duties will be performed in accordance with The Fairmont Empress’ Commitment to luxury service standards   RESPONSIBILITIES   Check guests in and out of the hotel with warm and engaging service Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment Energetic individual who is able to prioritize to complete many diverse tasks concurrently Sophisticated communication skills, both written and verbal A...

All duties will be performed in accordance with The Fairmont Empress’ commitment to luxury service standards RESPONSIBILITIES •    Ensure smooth operation of the Restaurant •    Greet and seat guests •    Provide concierge service to guests  •    Other duties as assigned QUALIFICATIONS A minimum of one (1) year recent experience (in the last five years) as a server or host in an “a la carte&rdqu...