1. Ensure the timely and accurate reporting by securing the data readiness and punctuality at day-end and month-end, together with other BI colleagues and the IT counterparties; 2. Support ad-hoc analysis demand from the business departments via different BI tools, and support the demand for data and technical consultation from new initiatives and projects; 3. Bridge the communications between IT and the report users in case of issues, change requests, and new projects; 4. Support the process si...

Task Description Agent management administration support. - Carry out   inventory audit tasks and deliver monthly inventory report base on Sop - Assign home visit task base on distribution rules and scoring the performance of feedback report - Responsible for monthly collection commission calculation, payment processing, monthly accrual/utilization process - Conduct 4-eye principle to settlement case and restructure sign-off agreement to ensure the accuracy. Fraud detection - Execute investigati...

Task Description Workforce Management Implementation -    Provide transparency to all stakeholders (scope, time, budget, risk, quality etc.)  -    Conduct requirement gathering with key stakeholders and support users to develop a business requirement document(BRD) -    Identify optimization and best customer experience opportunities through the Dialer system -    Support the execution of all project related tasks according to plan  -    Identify and resolve/ manage issues and constraints regardi...

- Coordination of all Logistics work packages in new type planning (NTP) for engine & battery projects. - Organization, lead and documentation of regular project meetings with Logistics work packages. - Tracking and active steering of Logistics milestones, project status and KPIs. - Preparation of management reports and reporting in the relevant steering committees such as Launch Preparation Review (LPR) - Close collaboration with the Logistics project lead (TPL) on a daily basis and act as ...

Task Description Law Firm Development & Management   - Develop new law firms according to business growth - Be responsible for new agent set up /Due diligence and contract sign off process - Update frame contract and SLA base on business needs and outsourcing guideline. Law Firm Performance Evaluation - Monthly law firm performance evaluation, monitor SLA implementation status provide feedback on regular team meeting - Train law firm on internal collection process, develop the collection abi...

Task Description - Accounting projects management and support, drive system automation and facilitate F&C process optimization. - SAP migration project implementation, facilate FC users on CR handling, testing, kow-how transfer - Accounting Master data management, SOP update and relative internal controls - Provide business departments and F&C cross functions with professional advices and best practice sharing - Support new business, new products, or new process from accounting perspecti...

Role Assistant to the General Counsel Tasks Research - preparation of presentations/speeches/keynotes - project management and project support - visualisation of topics using software applications – budget planning and controlling Handling of incoming and outgoing information via multiple channels - monitoring and handling of the e-mail account of the General Counsel - liaison with internal and external parties Drafting, preparation and handling of communication/information/documents to support ...

Description - Assist in the development, coordination and performance of internal audit activities for Operations in accordance with the policies, procedures and annual risk based audit plan. - Implement quality check & auditing and identify performance gaps and root causes for business units to better manage their business performance. - Propose solution alternatives for agent coaching. - Partner with management team to identify areas for improvement. - Prepare regular audit reports and off...

Task Description R emarketing Pre-term Daily Operation Management - Monitor daily operations to ensure all agents perform well based on pre-set target on task completions and other operational KPI - Giving instruction and help agents who might have the problem to answer customer’s inquiry - Help to solve the escalated customer complaint if possible - Cooperate with TQC team to carry out regular QC to ensure call quality - Generate every agent’s overall performance based on pre-set performance sc...

Overall responsible for the Infotainment/ Telematics and Over The Air (OTA) system update quality testing and release of Mercedes-Benz passenger cars. Support develop and update Infotainment/ Telematics and OTA functional testing procedures to meet major use cases in China market, focus on market specific usage environment and conditions, and user habit, to evaluate and approve the quality and performance of various Infotainment/ Telematics and OTA functions in China. Conduct Infotainment/ Telem...

Objective of job 1. Execute the MFA /SUV/MRA products homologation MEP emission disclosure and BEPA catalogue; 2. Clarify the China emission homologation requirement; 3. Clarify the CBU homologation emission data requirements in China 4. Establish respective working counterparts in various government authorities related with homologation topic; 5. Budget planning and contract execution for emission team 6. IT system establishment and maitainence for emission team Task description 1. Homologation...

Objective of job Conduct Quality Planning and Problem Resolution activities with the local supply base. Specialist will conduct source evaluations, manage and control supplier development, guide suppliers in quality activities and perform process audits. Coordinate and perform first sampling with suppliers, if necessary with 3rd party testing laboratories for new and/or changed parts according defined requirements. Coordinate with Engineering, Purchasing, Logistics, Manufacturing and Mercedes Ca...

Concept Definition - Responsible for battery management system within the HV-battery of an electric vehicle - BMS function development of HV-battery according to vehicle requirement within series development - Make BMS development and SW release planning according to battery and vehicle timeline - Define feature roll-out planning for each SW release and make a release proposal - Mornitoring function validation on all test levels of V cycle - Leading technical analysis and risk assessment for BMS...

Task Description •    Gather and analyse business report requirements and recomend the best practice to deliver report •    Extract, review, prepare data to develop Tableau report independently by viualizing data •    Analyze report and gain insight of current performance and to identify areas of improvement.  •    Monitor daily performance of Operations reports on different platforms, work with IT/BI for problem resolving. •    Keep close contact with BU contact window for updates in business p...

Objective of job (abbreviated) - Responsbile for CS research & business intelligence yearly planning, execution, and sharing; - Support on CS strategic focus/new initiatives related research and result analysis. Task description In general - Design yearly the research execution strategy; - Execute yearly research planning with dedicated topics arranged. Business intelligence sharing - Periodically share competitive/industrial/new retail market info in Customer Service level; VOC/Expert inter...

Objective of job • Ensure accuracy and completeness of GL & FA transaction records and reports. • Ensure accuracy and completeness of monthly closing with efficiency and effectiveness. • Ensure the submission of group reporting and other reporting in a timely and proper manner. • Ensure timeliness and accuracy of statutory report and government reports. • Provide business departments and F&C cross functions with professional advice and accurate accounting information. Task Description 1....

Job Description 1. Software design & development (85%) - Participate the Financial Service China software component development - Work with business units as well as IT application owners with the aim to create the best solution. Consult and support the related units (application & business) within the requirements engineering phases. - Act as a technical people, participate in the solution design phase - Deliver the correspond code and scripts - Lead outsources on code delivery - Work w...

Description: To perform back office functions in daily operations and projects: -Back office administration -Process regulatory requirements and create documentation for signature --Maintain reporting and documents to satisfy audit controls To ensure proper chop management -Apply policy on chop management -Perform chop control -Report any exceptions and ensure proper record keeping To support various adhoc tasks -Presentation and meeting preparation -Minute taking -Record keeping and reporting...

Description: Daily Operation: Assisting pre-term manager to monitor daily operations to ensure all agents perform well based on pre-set target on task completions and other operational KPI Giving the instruction and help to agents who might have the problem to answer customer’s inquiry. Help to solve the escalated customer complaint if possible Assisting pre-term manager to carry out regular QC to ensure call quality Assisting pre-term manager to calculate every agent’s overall performance based...

Responsible for data collection, consolidation, and analysis of the general auto market, and competition intelligence based on public information on financials, sales performance, product segmentation, etc. - Maintain a strong focus on industry intelligence on various dimensions; - Provide knowledge sharing to the team, and opinion-based recommendations to enhance understanding of market and competition; - Alert and recommend focus to the team; Preparation of regular analysis and reports in the ...