Bring your career aspirations to life with AIA! Responsible for performing general accounting activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements Accruals and Prepayments: Prepare monthly prepayment schedule and amortization entries Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet Prepare manual accru...

Bring your career aspirations to life with AIA! Technical PA to Head of Department – Group Information Security Maintain staff inventory and track open positions along with hiring status. Coordinate talent acquisition process for GIS and provide guidance/support for new starters on internal processes and requirements. Engage with recruiters to arrange interviews. Maintain inventory of hardware, laptops/monitors/headsets etc and maintain pool to ensure availability. Plan and coordinate business t...

Bring your career aspirations to life with AIA! Manage budgets, tracking actual spend and forecasts across all security functions Maintain a view of spend across all budget line items, highlighting areas of potential over/under spend. Communicate with all function leads and senior managers in all functions regularly to ensure all spend is identified in advance Prepare executive reports to clearly indicate budget spend status Reconcile reports to ensure all committed spend is tagged to correct bu...

Bring your career aspirations to life with AIA! Prepare AIA Group of Companies’ IFRS templates and analysis on a quarterly basis by ensuring timely and quality deliverables of the templates for submission to Group Finance for consolidation purpose. Job Description : • Support AIA Group of Companies – Local Finance team on relevant matters relating to the IFRS templates and analysis by providing timely and satisfactory response on all queries. • Prepare AIA Group of Companies’ financial statement...

Bring your career aspirations to life with AIA! Reporting to the Manager of General Accounting, Finance Operations and accountable for the provision of finance operations – general accounting services to the AIA Group of Companies within Asia Pacific in accordance to applicable accounting policies, standards and guidelines. General Accounting: Manage day-to-day general accounting financial operations including liaison with personnel from various department and business partner. Ensure procedures...

Bring your career aspirations to life with AIA! Responsible for performing general accounting activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements Accruals and Prepayments: Prepare monthly prepayment schedule and amortization entries Prepare and complete monthly fixed accrual entries and maintain accrual control worksheet Prepare manual accru...

Bring your career aspirations to life with AIA! Accountable for the provision of finance operations – accounts payables services to the AIA Group of Companies within Asia Pacific in accordance to applicable accounting policies, standards and guidelines. Account Payable: Process all invoices in Ariba/SAP from 3 way matching (verifying purchase orders, good received and invoice) to payment, ensure timely and accurate posting and payment Process staff claim by verifying supporting document and staf...

Bring your career aspirations to life with AIA! The incumbent will be responsible for preparing insightful workforce analytics to facilitate timely reporting, as well as effective decision making by the Management based on solid trends and analysis. The incumbent will be expected to continuously drive process improvement initiatives and he/she will act as the main liaison person for Workday system, automate manual process and customize self-sustainable reporting and analytic solutions by leverag...

Bring your career aspirations to life with AIA! Responsible for ensuring the security and integrity of AIA's information systems and cyber environment To provide a structured methodology and lead change management activities for all the production related changes. Control and lead the new service transition (go-live) from Project to Operation delivery in Production environment. Conduct impact analyses, assess change readiness and identify key stakeholders. Work closely with the engineering and p...

Bring your career aspirations to life with AIA! • Provide on-going support for the SAP systems in relation to programming work in ABAP. • Ensure programs are coded and delivered according to AIA programming standards while maintaining necessary documentation of the development work • Ensure SAP PO interface configuration are maintained with due diligence, taking into consideration on impact to all existing SAP PO interfaces. • Ensure all addition/changes to SAP PO interfaces and configuration ar...

Bring your career aspirations to life with AIA! Responsible for performing general accounting activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements. This person is mainly responsible to support UAT related activities. User Acceptance Testing (“UAT”): • Participate and contribute ideas in internal GFS process improvement projects as well as Gro...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform • Handles customer enquiries and complaints regarding all activities in insurance policy Operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking). • Reports problems, potential crisis and complaint to supervisor for service improvement. • Makes outbound call to customers for follow-up cases. • Execu...

Bring your career aspirations to life with AIA! Responsible for assessing individual life insurance applications for Singapore market based on guidelines set for the issuance of AIA insurance policies Job Descriptions: Accurately underwrite all products including medical underwriting by assessing the risks according to company guidelines and regulations Maintains a high level of accuracy (Quality) and always seek to improve individual quality scores with time Ensure meeting individual productivi...

Bring your career aspirations to life with AIA! Responsible for ensuring the security of AIA's Cloud Infrastructure Operations management of the AIA Azure cloud security tools (Redlock, Twistlock, Azure Key Vault, Azure Security Center, Tenable etc) by interfacing with various internal teams and vendors – 10 % Impact study of various alerts and categorization based on priority – 5% Reporting, dashboarding, following up and tracking with the different BUs/Projects in ensuring all the identified t...

Bring your career aspirations to life with AIA! Single-handedly lead the Customer IAM (CIAM) service. Primary duties include managing the vendors' service delivery and performance, developing and implementing service procedures and maintaining relationship with internal and external stakeholders. Responsibilities Oversee, develop, and manage Customer IAM (CIAM) service management processes to ensure that all services/products are delivered according to agreed upon targets. Manage vendors perform...

Bring your career aspirations to life with AIA! The role of the candidate is to be a part of the GIS Cybersecurity team to function as a part of the Cyber Security Incident Response and Monitoring Team CSIRT). The candidate would be required to ensure that all threats/risks that could impact or have a potential impact on the AIA environment are responded, managed and handled in a timely and complete manner. Lead Incident Response (IR) engagements and guide local business units through a variety ...

Bring your career aspirations to life with AIA! Responsible for providing after-sales support to policy-related administrative processes such as new business, renewals, and change request from individual policy holder for Hong Kong Market. Job Descriptions: Handle policy holders' requests mainly on policy maintenance and change requests such as Change of Address, Beneficiary, Ownership, Conversion of Policy and etc. Handle email inquiry from Agent about request/cases received. Ensure that th...

Bring your career aspirations to life with AIA! Responsible for providing after-sales support to policy-related administrative processes such as new business, renewals, and change request from individual or group policy holder as per stipulated benchmark and requirements. Job Description: Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements. Performing day to day transactions and ensur...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform. 1. Attend to inbound call, email and fax enquiries regarding claims, letter of guarantee request and policy member maintenance, received from corporate clients (Insured Employees/Members, HR personnel, Agents, Brokers). 2. Escalate enquiry to other relevant departments, follow-up and keep customer informed consistently. 3. Update enquiry details and claim documents...

Bring your career aspirations to life with AIA! Provide good customer service over the phone to call in policy holders. Ensure that the level of professionalism delivered meets the customer’s expectation. Understands contract provisions, product concept and classification & differentiation as according to standard operating procedures. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks. Resolve customers’ problems or complaints by ...