Job Description Your experience and skills include: Minimum experience of 3 – 5  years with international chain hotels. Previous experience within capacity as Receptionist or Front Desk Agent. Computer literate in the Windows environment. Work Experience Welcomer A fantastic opportunity has become available for a talented and enthusiastic Welcomer to join our dynamic team of HEARTISTs at Pullman Jakarta Central Park. What is in it for you: Employee benefit card offering discounted rate...

  Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travell...

Job Description Reports directly to Duty Engineer, Engineering Supervisor is responsible for assisting Duty Engineer. Under supervision of the duty engineer, and is working according to the policies and procedures of the hotel, control and check all duties related to the Mechanic section, Kitchen section, Laundry section, WTP and STP section. At all times the Engineering Leader is expected to lead, by example their behaviour and performance must be without fault. Their guest service standards mu...

Job Description Assist the Front Office Manager, ensuring the proper filing of all documents, takes care of the mail and the organisation of all internal and external professional relations of the manager. To assist Management in increasing the Hotel’s profitability. To assist guests and ensure their stays at the hotel are comfortable and an experience to remember. Work Experience 1 year an experience Opera PMS Telephone Operator Background...

Job Description To handle all administrative work and to ensure the smooth running operation of the department under the supervision of the Director of Sales & Marketing. Will function under the purview of the Secretary to Director of Sales & Marketing.  Work Experience Minimal 1 year experience at the same position...

  Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travell...

Job Description Respond to enquiries about hotel products and services by telephone and email according to standard guidelines  Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services Determine guest needs and quote the appropriate room and rate as per requirements  Input booking information into the Reservation System  Process amendments to reservations such as ex...

Job Description •  Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  • Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  • Prepare various monthly reports as required.  • Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the department as a whole, explaining new directions and policies and proc...

Job Description Maximize all revenues to and for the Hotel, including but not limited to Room, F&B, Spa, OOD and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group...

Job Description ·        Assist in the day-to-day supervision of the housekeeping team ·        Drive the productivity, motivation and development of all Housekeeping Team Members ·        Thoroughly train the Housekeeping Team ·        Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines...

Job Description ·        Setup bar counter prior to start of operation hour ·        Handle stock requisition, replenishment and disposal of used stock ·        Handle all beverage production in accordance with the outlet standards and recipes, with highest quality and freshness ·        Operate and use POS ·     ...

Job Description Ensure the overall safety and security of the guests, employees and property Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations Conduct regular floor patrols and crowd control Assist guests regarding hotel facilities in an informative and helpful way Work Experience Relevant security experience Highly responsible & reliable Benefits   International working ambiance Working with posi...

Job Description Supervise and administer the Kitchen operation. To ensure correct procedures are adhered to in daily food operation. Monitor the quality of the food and strive for high productivity and consistency in line with the objective set and established by the management. Work Experience •              Customer-oriented •              Excellent presen...

Job Description Responsible for the efficient and effective running of the Sales Department including a highly productive office at budgeted cost emphasizing sales efforts on the Hotel and to maximize Hotel’s business through the development of business sources and stabilize existing sources. Promotes his/her hotel to achieve optimal sales at the best possible conditions to update with the different local markets. Develops the synergies between other Accor Hotels. Maximizes Accor hotels market s...

Job Description Train and supervise the work of kitchen personnel in the respective sections Ensure personal cleanliness and proper deportment of all team members  Produce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team members Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out  Ensure that all equipment and per...

Job Description What you will be doing: Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying reservation, address, and credit information, while meeting all required 5-Star standards. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  Issue keys and post miscellaneous char...

Job Description Train and supervise the work of kitchen personnel in the respective sections Ensure personal cleanliness and proper deportment of all team members  Produce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team members Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out  Ensure that all equipment and per...

Job Description •              Behaves and acts in an exemplary fashion, embodying the brand mindset •              Performs Front Office operations, applying the organizational structure defined by the Front Office Manager •              Responsible for welcoming and taking care of guests...

Job Description Behaves and acts in an exemplary fashion, embodying the brand mindset Ensures that guests' stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel Ensures the respect of procedures and hygiene and safety standards Manages and motivates front office teams in line with the brand's recommended behavioral guidelines, in order to provide personalized high quality guest services Manages headcount and organiza...

Job Description General Cashier & Account Payable To oversee and direct all aspects concerning cash receipts and disbursement. As well as Account Payable, you need to collects and reviews all payment-related documents and initiate creditors’ payment in accordance with hotel policies and procedures. What’s in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property an...