Bring your career aspirations to life with AIA! At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - ...

Bring your career aspirations to life with AIA! Responsible for supporting specific functional / business areas in terms of information system needs • Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems • Evaluate new applications and identify systems requirements • Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives a...

Bring your career aspirations to life with AIA! Responsible for delivering standard reports on periodic basis as required by the business for operations, regulatory, statutory purpose Roles and Responsibilities: Develop agent analytics data foundation (Agent Single View) and deliver agent behavioral analytics deliverables to business units within Agency Understand agent behavior & monitor movements of key agent’s segments thru big data, providing business insights and recommendation that are...

Bring your career aspirations to life with AIA! Monitors and manages underwriting processes and issues. Ensures the underwriting teams in HK and Malaysia Shared Service work smoothly and effectively. Reviews and recommends the current workflow and system to ensure consistency of underwriting decisions are in compliance to the company’s operation rules in achieve quality business Roles and Responsibilities: Monitors and manages the productivity, quality and efficiency of the team by reviewing the...

Bring your career aspirations to life with AIA! At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - ...

Bring your career aspirations to life with AIA! DMTM Sales Management, Analyst DMTM Sales Management, Analyst Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accur...

Bring your career aspirations to life with AIA! This role will lead the team’s activities and include the following: • Review business requirements, clarify and confirm solution design and produce a development plan. • Development of a clear and concise rulebase testing plan. • Partner with stakeholders to review the development plan, solution design, test plan and test scenarios. • Liaise with COE colleagues to ensure readiness for development and then for testing execution. • Execute developme...

Bring your career aspirations to life with AIA! Responsible for providing actuarial services covering all aspects of the insurance business and financial control, including valuation calculations, statutory reporting, risk assessment and premium setting • Prepare regular analyses and valuation calculations by product group / distribution channel in areas such as expenses and allowances, commission level • Prepare statutory reporting to the regulatory authorities and management • Report on functi...

Bring your career aspirations to life with AIA! Responsible for supporting specific functional / business areas in terms of information system needs • Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems • Evaluate new applications and identify systems requirements • Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives a...

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through banks to meet individual / team quotas and AIA business objectives • Build and maintain effective long-term relationships and a high level of satisfaction with key decision makers and influencers at assigned banks • Create demand for AIA's products by highlighting their ability to meet the client's needs • Develop, implement and administer sales and distribution progr...

Bring your career aspirations to life with AIA! Responsible for promoting AIA products and services through internet and other digital channels • Develop marketing, merchandising and creative strategies and affiliated programmes via the internet or other digital channels • Manage the implementation of digital marketing programmes and analyse their effectiveness • Establish and manage the relationships with search engines and portal sites that are strategically aligned with AIA's digital goal...

AIA Financial Wellbeing was launched in 2021 as a new financial advice business with a goal to help more Australians access affordable, straightforward advice that considers the life, health and financial goals and objectives of our customers. Because we understand that financial wellbeing is linked to physical and mental wellbeing. We are operated by AIA Financial Services Limited, a subsidiary of AIA Australia, under a separate Australian Financial Services License (AFSL). In upholding our AFS...

Bring your career aspirations to life with AIA! 根据监管、集团、公司及消保要求落地投诉相关工作，推进投诉的前置管理，实现投诉管理方式的变革和价值应用 主要职责： 负责建立投诉处理目标和服务质量标准，改善机构工作标准和模式，确保投诉处理工作标准化、流程化； 负责公司重大及高危投诉案件追踪，对机构投诉工作进行督导，并提炼问题形成报告，提升公司整体投诉处理综合能力； 负责投诉成果的转换，促进在风险防控、客户体验、产品服务设计、政策及流程制定等领域的运用； 研究智能技术在投诉场景中的运用，探索投诉新管理模式； 主管交待的其他工作。 经验技能要求： 大学本科及以上学历，八年以上客服或投诉管理经验，金融保险、法律经验者优先； 具有较强的风险识别洞察力，逻辑清晰，善于分析; 较强沟通能力及责任心;...

Bring your career aspirations to life with AIA! Responsible for determining the validity and authorising settlement of individual health insurance claims • Assess and settle individual health insurance claims arising from policies in force • Make recommendations and guidelines to individual health insurance claims • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA • Process all indivi...

Bring your career aspirations to life with AIA! Email and Letter Correspondence Attend enquiries via email and letters while ensuring: a) All cases assigned are handled in a timely manner and meets required service delivery standards b) achievement of daily/monthly productivity target as assigned by supervisor c) adhering to all quality and regulatory guidelines and proactively seek ways to improve efficiency Participate and provide feedback/suggestion in training to improve quality of work and ...

Bring your career aspirations to life with AIA! Responsible for determining the validity and authorising settlement of individual health insurance claims • Assess and settle individual health insurance claims arising from policies in force • Make recommendations and guidelines to individual health insurance claims • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA • Process all indivi...

Bring your career aspirations to life with AIA! Responsible for delivering standard reports on periodic basis as required by the business for operations, regulatory, statutory purpose Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics Develop procedures for reporting, extract, collate and populate data to reporting template Validate data accuracy and liaise with relevant parties to...

Bring your career aspirations to life with AIA! Ensure Operations Data (e.g. customer & policy data domains) integrity, accuracy, consistency, and quality are up to AIA Group standard Roles and Responsibilities: Data Stewardship Act as SME of operations data and assist the development of centralized database. Identify Critical Data Elements (‘CDEs’) & monitors data quality. Perform root cause analysis of data quality issues. Data Governance and Control Assist data owner on access request...

Bring your career aspirations to life with AIA! End to end learning process design & development Leadership training delivery Support the execution of business projects, maintain project documentation and communication MIDDLE MANAGEMENT Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may ...

At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear f...