Bring your career aspirations to life with AIA! Responsible for performing pre-certification; prospective, concurrent and retrospective review of hospitalization; and to ensure that cost containment measures are carried out without compromising on the care quality and service standards. Roles and Responsibilities: To support and lead a team of assessors in pre-certification, hospitalization, case management in the issuance of guarantee letter in compliance to Company’s requirements and guideline...

Bring your career aspirations to life with AIA! A motivated and high calibre individual reporting to Segmentation team lead - This incumbent will have direct responsibility to formulate Best-in-Class Customer Segmentation and proposition, deepen engagement via cross-sell and upsell, improve sales & retention, and enhance customer experience along the entire customer journey for both individual life and corporate business of AIAHK. Roles and Responsibilities: Achieve the KPIs assigned through...

Bring your career aspirations to life with AIA! Provide solution architecture assistance and services to various project teams. Work with Internal and External team to design a full-stack solution using software that fully integrates with existing application infrastructure from data flow, security, DevOps, and other standpoints Propose suggestions and best practices to optimize cloud presence, performance, security, and cost Responsible for the evaluation of technical risks and map out mitigati...

Support the Pricing Business Partner to provide product and pricing terms for a specified portfolio of clients. Great career opportunities. Pricing Specialist At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging t...

Bring your career aspirations to life with AIA! Responsible for providing FAM application development and support services to meet AIA's business needs Position Objective : Attending to incidents & change requests from simple to complex ​ Roles and Responsibilities  : Managing production incidents request and meet the agreed service level agreement. Managing production change request and deliver as per agreed timeline. Have experience in preparing documentation e.g. functional specification,...

Bring your career aspirations to life with AIA! Attending to incidents & change requests from simple to moderate complexity. Roles and Responsibilities : Managing production incidents request and meet the service level agreement. Managing production change request and deliver as per agreed timeline. Have experience in preparing documentation e.g. functional specification, unit test script, user acceptance test script etc. Implement changes as per agreed timeline Solution Manager usage as per...

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through a network of agents to meet individual / team quotas and AIA business objectives • Manage existing accounts as part of a larger account team or manage named accounts within a geography for a particular product or product set • Develop, implement and administer sales and distribution plans and programmes on a geographical basis for the agency channel Build a career with us as ...

Bring your career aspirations to life with AIA! Responsible to process, approve and ensure payment is paid accurately and timely within the turnaround time set and continuous improvement of work process to achieve operational excellence contributing to division’s KPI. Roles and Responsibilities: Ensure completeness of claims documents as per internal guideline. Establish covered medical insurance losses against benefits coverage and eligibility. Establish proof of loss by studying medical docume...

Bring your career aspirations to life with AIA! Responsible for performing pre-certification; prospective, concurrent and retrospective review of hospitalization; and to ensure that cost containment measures are carried out without compromising on the care quality and service standards. Roles and Responsibilities: To support and lead a team of assessors in pre-certification, hospitalization, case management in the issuance of guarantee letter in compliance to Company’s requirements and guideline...

Bring your career aspirations to life with AIA! Accountable for development of key company strategies Roles and Responsibilities: Drive strategy blueprints on segments and markets to unlock growth potential Perform analytical work of business growth opportunities including information gathering, report writing and feedback communication Support the development of annual strategy plan, marketing plan and marketing budget Provide insights from research / analytics data to develop go-to-market busi...

At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing. The opportunity: We have an opportunity for a Senior Actuary to join our Capital function, reporting to our Appointed Actuary. In this role, you’ll manag...

Bring your career aspirations to life with AIA! Support the Associate Director in product development and maintenance / distribution initiatives by preparing product pricing / financial analysis and performing system checks Roles and Responsibilities: Product / distribution initiative: Prepare new product pricing and financial analysis of distribution initiatives to meet the financial requirements of the company. Conduct profitability analysis of existing products (30%) Prepare user requirement ...

Bring your career aspirations to life with AIA! As an Agile Coach, you will be responsible for the adoption of Agile within AIA Malaysia, which will require working with people at individual, team, department and organizational level. You will need to provide hands-on support, coaching and mentoring to individuals; work to educate and support the adoption of Agile across all levels and roles; teach Agile processes and embody and encourage cultural change and mindset shift; and continually assess...

Join our New Business Consultant team on a 12-month Fixed term contract. You will be responsible for processing and finalising all new business items. You will be part of a collaborative team and ensure all documentation is completed correctly. The opportunity: Join our New Business Consultant team on a 12-month Fixed term contract.  You will be responsible for processing and finalising all new business requests. You will be part of a collaborative team and ensure all documentation is completed ...

Bring your career aspirations to life with AIA! Implements different Operations Initiatives and projects with visionary and innovative solutions Job Descriptions: Ensure meeting 100% milestones of all UAT projects assigned, including new products, system enhancement and projects Delivering at least 95% attainment of all UAT assignment with quality Meeting the expectation of test results according to the test objectives Ensure all test outputs, PIR test results and all reports are well documented...

Bring your career aspirations to life with AIA! Responsible for conducting quality control tests to ensure that software meets specified standards and end user requirements Job Responsibilities: Develop clear and concise User Acceptance Test (UAT) Test Plans for digital projects and enhancements Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution Execute testing and analyze test outputs for accuracy and completeness Wo...

At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing. The Opportunity: As a Customer Service Consultant, you will be providing an exceptional customer service experience for our AIA customers that is targete...

Bring your career aspirations to life with AIA! Responsible for analyzing data and producing data insights to support business needs Collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues Retrieve, analyse and summarise business, operations, customer and economic data in order to develop business intelligence and optimie effectiveness Apply programs such as SQL, R, Tableau, Power BI in analysing and s...

WE CHAMPION A BETTER WAY We never settle for what is - we question what should be. We demand and champion a better way for our customers, our people, our partners and our communities. For things to change for the better, we need to challenge the status-quo. To do things differently. To dream big and take small steps everyday to help create a healthier tomorrow. If you want to help change the way people think about insurance while inspiring them to better value their health and wellbeing, then we...

Bring your career aspirations to life with AIA! Design, develop, deliver, implement, and maintain programs by specifying training objectives, content, activities, and methods in program design to meet the identified training needs. Responsible for the effectiveness of training programs under management Roles and Responsibilities: Training Delivery: Deliver quality training activities to meet the specified training objectives, contents, activities and methods in training plans in order to meet th...