Job Responsibilities: 1.Provide outstanding customer service to English speaking customer (largely from North America and Europe) through live chat, e-mail, and phone; 2.Follow standard operating procedures and quality assurance processes; 3.Present solid knowledge of our products and services to existing and potential customers; 4.Escalate customer inquiries and / or problems when required; 5.Provide English training based on the upgrade of the product; 6.Create and optimize the template & ...

Job Responsibilities: 1.Provide outstanding customer service to English speaking customer (largely from North America and Europe) through live chat, e-mail, and phone; 2.Follow standard operating procedures and quality assurance processes; 3.Present solid knowledge of our products and services to existing and potential customers; 4.Escalate customer inquiries and / or problems when required; 5.Provide English training based on the upgrade of the product; 6.Create and optimize the template & cann...

Responsibilities:

 1、Create and implement comprehensive marketing strategies to create awareness of Mobi 
2、Responsible for planning and producing content for the company’s website and apps. This includes proofreading, re-structuring, and editing articles by content writers.

 3、Conduct keyword and SEO research to understand customers’ needs, and create and implement a compelling content, social media marketing, and ad plan based on this.

 4、Liaise with UI and graphic designers to come up with...

Responsibilities: 1. Communicate implementation plans and undertakings made to various regulators internally 2. Handling corporate licensing matters globally 3. Conduct or assist with special investigations and projects 4. Assist managers in preparing and updating compliance materials 5. Assist the Marketing Manager to prepare proposals to target customers and formulate the marketing plan 6. Participate and assist in ad hoc projects as assigned Requirements: 1. University degree or above (majori...

Responsibilities 1. Think creatively and develop new design social media graphics that uniquely identify and promote the company's brand and products. 2. Develop product illustrations and logos. 3. Create and develop animation and motion graphics to promote the company's brand and products. 4. Conceive of video ads/vlogs to promote the company's brand and products and outline a shot list and script. Capture raw footage and edit it into a smoothly polished product. 5. Work with the admin, interna...

1、Bachelor degree in business, law, marketing or related subjects. 2、One year work experience at least. 3、Worked in financial, trading, law, or accounting industries are preferred, but not necessary. 4、Candidate should be extremely professional, keen to learn, able to think critically, possess analytic ability, and superior working attitude. 5、Interested in Bitcoin, crypto payment channel and financial technology. 6、Quickly adapt to and learn in a fast-speed industry. 7、Fluent in English communi...

Job Tittle: Korean Translator (Part-time Job) Working Hours: 5 days a week Working Period: middle of May to middle of June Job Description: 1. Responsible for daily translation between Korean and Chinese, and for conference records; 2. Handle the tasks assigned by the leaders promptly. Job Requirements: 1. Must possess excellent Korean and Chinese skills; having experience of Korean-Chinese translation is plus; 2. Undergraduate students are fine, but need to work 5 days a week; 3. Outgoing perso...

Description: Job Description 1 Achieve team objectives by contributing to customer service best practices, recommendations, action plan implementation, promote high service quality, customer satisfaction and maintain customer service standards. 2 Oversee and identify the team’s needs and improvements, systems, tools, resources and support requirements; implementing change whenever needed. 3 Improve customer service quality results by studying, evaluating, and re-designing processes, establishing...

Responsibilities Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns, using Google AdWords, and Google Analytics. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize use...

Responsibilities Translate content (mostly Chinese to English, but also English to Chinese) for the company’s website and apps. This also includes managing external and internal translators and copywriters for large projects. Create English/Chinese copy for ads. Supervise the translation of ad copy from Chinese to English. Help drafting of various communications materials, including writing press releases, research reports, and social media posts. Assist with managing media relations, including ...

Responsibilities Create and implement comprehensive marketing strategies to create awareness of the company’s products. Supervise the department and provide guidance and feedback to other marketing professionals within it. Responsible for planning and producing content for the company’s website and apps. This includes proofreading, re-structuring, and editing articles by content writers. Responsible for planning and producing content for the company’s social media. Conduct keyword and SEO resear...

Responsibilities Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns, using Google AdWords, and Google Analytics. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize use...

Position: Customer Service Manager (Full-time) Job Description: • Accomplish customer service objectives by training, assigning, scheduling, coaching and promoting proper discipline; communicating job expectations; team planning, KPI monitoring and enforcing policies and procedures. • Achieve team objectives by contributing to customer service best practices, recommendations, action plan implementation, promote high service quality, customer satisfaction and maintain customer service standards. ...

Job Description: · Manage, handle and respond promptly to incoming inquiries via live chat and email. · Identify, understand and assess customers’ needs and issues to achieve customer satisfaction. · Provide accurate, valid and complete information by using the right methods, available support resources and support tools. · Use the ticket system to keep records and documentation of customer interactions, case details and issue for follow-up. · Follow correct escalation process and procedures to ...

Job Description: · Manage, handle and respond promptly to incoming inquiries via live chat and email. · Identify, understand and assess customers’ needs and issues to achieve customer satisfaction. · Provide accurate, valid and complete information by using the right methods, available support resources and support tools. · Use the ticket system to keep records and documentation of customer interactions, case details and issue for follow-up. · Follow correct escalation process and procedures to ...

Business Development Associate Job Requirement： • Minimum bachelor’s degree in Law, Business, Marketing or related fields; • Highly professional, willing to learn, possess strong critical reasoning and analytical skills, and an excellent working attitude; • 1-2 years Business Development working experience; • Interest in Bitcoin, digital payment systems, and financial technology; • Ability to adapt and learn quickly in a fast-paced industry; • Native English language skill is required. Plus: • W...

Job Responsibilities: 1.Provide outstanding customer service to English speaking customer (largely from North America and Europe) through live chat, e-mail, and phone; 2.Follow standard operating procedures and quality assurance processes; 3.Present solid knowledge of our products and services to existing and potential customers; 4.Escalate customer inquiries and / or problems when required; 5.Provide English training based on the upgrade of the product; 6.Create and optimize the template & cann...

Tasks & Responsibilities 1. Provide outstanding customer service to English speaking customers (largely from North America and Europe) as well as our Chinese based customers through live chat, e-mail, and phone; 2. Follow standard operating procedures and quality assurance processes; 3. Present solid knowledge of our products and services to existing and potential customers; 4. Escalate customer inquiries and / or problems when required; 5. Native speaker is required. What we offer: 1.Office loc...

Job Responsibilities: 1.Create project plans in accordance with company goals and priorities. 2.Organize and run projects in line with scrum. 3.Monitor and control project progress. 4.Document and report project progress. 5.Manage project resources. 6.Coordinate and communicate with other teams at the company. 7.Manage project risk....

Marketing Manager Responsibilities: • Develop a comprehensive marketing and communications plans inclusive of strategy, goals, budgeting, and tactics. • Develop media relations strategy, seeking high-level placements in print, broadcast and online media. • Coordinate all public relations activities and content. • Direct social media team to engage audiences across traditional and new media in China and worldwide. • Leverage existing media relationships and cultivate new contacts within the crypt...