Bring your career aspirations to life with AIA! The Head of Technology Centre (HoTC) is a leadership role accountable for the success and management of technology services delivery including, but not exclusively, software development and testing, and IT support services for AIA Singapore (SG). Reporting directly to the Chief Technology Officer (CTO) of AIA SG, and managing a team of IT specialists and technical leaders, the HoTC will work closely with the various Heads of Applications Developmen...

Bring your career aspirations to life with AIA! Responsible for supporting specific functional / business areas in terms of information system needs 1) Handles and supports system modifications and UAT of Policy Owner Services related systems as required for products, projects, campaigns and compliance. 2) Meeting the expectation of test results according to the test objectives. 3) Ensure all the test outputs, PIR test results and all reports are well documented, able to spot the errors during U...

Bring your career aspirations to life with AIA! Provide on-going support for the SAP BI system in relation to data modelling and monitoring. Attending to incidents & changes requests for SAP BI Deploy changes related to incidents & change requests to production system. In addition, he or she is expected to ensure that the daily data loading activity complete successfully. During the month-end, he or she need to ensure that all data and reports are up to date. Build a career with us as we...

Bring your career aspirations to life with AIA! Responsible for investment accounting operations on the SAP FAM system to ensure the accuracy and completeness of the accounting of AIA’s invested assets - Perform daily investment accounting processing in accordance with Business Process Manuals and applicable accounting policies & standards and ensure that all investment accounting data are processed and maintained accurately, in a complete manner and on a timely basis. - Maintain high qualit...

Bring your career aspirations to life with AIA! Responsible to ensure all required financial reporting and analysis are timely and accurately prepared and distributed to stakeholders, and the compliance with professional standards, AIA group reporting policy and statutory and regulatory requirements. Manage timely and quality delivery of financial information, reports and analysis to respective stakeholders including IFRS templates and other reporting basis. Timely manage delivery of local BU re...

Bring your career aspirations to life with AIA! Responsible for providing application development and support services to meet AIA's business needs • Analyse relevant requirements to develop program logic for new applications and to modify logic for existing applications • Code, test, debug, document and implement software applications • Test and integrate application components • Ensure that system improvements are successfully implemented • Provide technical support to end user as required Bui...

Bring your career aspirations to life with AIA! Responsible for interacting with business and technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions design, and develop end to end modern data architecture especially in Azure Cloud Technologies and Environments Key responsibilities Design & build data architectures including the design & set-up of scalable (big) data lakes (full cloud or hybrid cloud), scheduled transforma...

Bring your career aspirations to life with AIA! 1. Technology Services Delivery In the initial phase, recruit and build up a strong foundational technical team that effectively provides development and testing resources and support to the project needs of AIA SG Develop and direct a strategic technology services delivery vision for the centre, after achieving resource critical masses Collaborate with technology stakeholders in AIA SG to successfully deliver software and IT services Lead and mana...

Bring your career aspirations to life with AIA! • The Technical Manager - ETL Cloud primary responsibility will be to design, develop and maintain the various ETL solutions consisting of data exchange process models, ETL specifications and underlying ETL code base serving (online transaction- based, MDM, etc) applications, specialized data warehouse and data mart applications. He or she will possess strong ETL Cloud Platform technologies skills. • The Technical Manager - ETL Cloud will also be e...

Bring your career aspirations to life with AIA! Responsible for providing after-sales support to policy-related administrative processes supporting Australia market Job Descriptions: Maintain client and policy information Process bills and payments Support policy adjustments May facilitate passing through policy-specific client instructions / enquiries to relevant parties Process all Customer Information Hub (CIH) or Policy Owner Services (POS) transactions received as per stipulated requirement...

Bring your career aspirations to life with AIA! Responsible for handling customer inquires via telephone, email, or online platform • Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them Build a career with us as we help our custo...

Bring your career aspirations to life with AIA! Responsible for managing IT projects which cut across different IT departments • Manage all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function • Coordinate staff and to resolve issues to ensure project goals and requirements are met • Use advanced software development approaches and frameworks for team collaboration • Issue tracking and backlog management Build a career with us as we...

Bring your career aspirations to life with AIA! • Provide L2 support to resolve any system related issues. • Ensure resolution time meeting SLA target. • Manages all assigned Incident & Change Requests and deliver according to the target resolution time. • Self-discipline and good deliverables to promote accountability and trust at work. • Perform system configuration and customization. • Monitor system notification (errors) and take appropriate actions. • Support end users in system usage a...

Bring your career aspirations to life with AIA! Process authorized CIH transactions within as per the agreed Service Level Agreement (SLA). Process all CIH transactions received as per stipulated requirements. Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded. Support processing within the department including cross support processing for other countries. Build a career with us as we help our customers and th...

Bring your career aspirations to life with AIA! Responsible for analysing the performance and associated risk of the investment portfolios • Develop performance analysis and reporting framework that benchmark with best practices • Provide objective, fair and timely performance measurement • Establish and implement relevant investment risk reporting processes • Provide investment decision support services to investment front offices Build a career with us as we help our customers and the communit...

Bring your career aspirations to life with AIA! Responsible for providing after-sales support to policy-related administrative processes • Maintain client and policy information • Process bills and payments • Support policy adjustments • May facilitate passing through policy-specific client instructions / enquiries to relevant parties Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Perso...

Bring your career aspirations to life with AIA! As a Microsoft 365 SME, you will have the ability to directly impact successful business adoption of End User Service Technologies. Responsible for envisioning and developing the technical solutions that meets Company End User Computing needs, advising on business transformation with the aim of aligning people, processes, and technology while fostering a relationship with our business partners as a trusted advisor. You will work in close collaborat...

Bring your career aspirations to life with AIA! Responsible for negotiating favourable terms, volume discounts and long-term contracts with suppliers and third-party providers for the procurement of goods and services • Prepare and process requisitions and purchase orders from end to end • Develop and implement sourcing strategies for cost reduction, supplier consolidation, service delivery improvements and process efficiency • Establish procurement controls and guidelines • Review purchase orde...

Bring your career aspirations to life with AIA! • Working closely with team manager to drive stability and robustness of Power BI Platform. • Provide the quality assurance to Power BI solutions developed by the team. • Provide on-going support for the Power BI solutions in relation to reporting and dashboard visualization needs. • Ensure all Power BI solutions developed adhered to AIA standards. Job Description • Develop and development documentation (Technical specifications) and other relevant...

Bring your career aspirations to life with AIA! Responsible for managing IT projects which cut across different IT departments • Manage all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function • Coordinate staff and to resolve issues to ensure project goals and requirements are met • Use advanced software development approaches and frameworks for team collaboration • Issue tracking and backlog management Build a career with us as we...