Bring your career aspirations to life with AIA! 1. Process Pre-authorization request and medical claims for both Individual Life and Corporate Solution business within the required benchmarks 2. Demonstrate excellent customer service through highly engaged culture. Job Descriptions: Process Pre-authorization requests and medical claims received as per stipulated requirements Ensure meeting quality, turnaround time and productivity benchmark Handle enquiry from Claims Team, Call Centre and emails...

Bring your career aspirations to life with AIA! Responsible for managing IT projects which cut across different IT departments Project Delivery Management Responsibilities The Senior Technical Project Manager’s roles and responsibilities can be broadly categorised as under. Programme and Project Operations Management Creates – and where appropriate, obtains relevant approvals – and manages in accordance to change governance and products including but not limited to the under. Takes overall respo...

Bring your career aspirations to life with AIA! Responsible for investment and unit-linked product accounting activities • Develop, implement, and maintain financial accounting policies and practices for unit-linked products • Set up and maintain relevant general ledger systems • Reconcile and report on unit-linked products related ledger accounts, unallocated premium suspense accounts and unit trading activities Build a career with us as we help our customers and the community live healthier, l...

Bring your career aspirations to life with AIA! • Provide day-to-day BAU Basis support to AIA SAP landscape. • Provide Basis support to SAP projects Roles and Responsibilities: Daily monitoring and troubleshooting activities such as analyzing SAP system logs and ABAP dumps, check cancelled background processes, check DB locks, transports, and printers Troubleshoot, resolve and understand SAP interfacing requirements Support project and BAU Basis initiatives such as performance tuning / monitorin...

Bring your career aspirations to life with AIA! • Review and consolidate submissions from local business units for various for external and internal reporting requirements such as IFRS, HKIO and HKFRS. • Ensure all required financial reporting and analysis are provided to Group Office timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations • Assist the manager overseeing deliverables from local business units, perform...

Bring your career aspirations to life with AIA! Responsible for creating data modelling tools to identify opportunities through insight from data Create and deploy repeatable, interpretable, dynamic and scalable models that are seamlessly incorporated into analytic data products, through the use of statistical, algorithmic, mining techniques Advocate and educate on the value of data driven decision making Prepare data from different data sets for building predictive models and to communicate the...

Bring your career aspirations to life with AIA! Responsible for interacting with business and technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions design, and develop end to end modern data architecture Key responsibilities Interact with business and technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions Design, develop end to end modern data architecture Recomm...

Bring your career aspirations to life with AIA! Responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users Job Description : • Establish and maintain asset management strategies that align and support IT and corporate strategies • Refine and maintain policies, standards, processes, systems and measurements that enable the organization to manage the IT Asset Portfolio with respect to risk, cost, ...

Bring your career aspirations to life with AIA! Job Description : • Responsible for the technical specification and implementation of the ServiceNow Integration with 3rd party’s solution • Provide expertise on all technical questions related to development on of ServiceNow • Develops the technical solutions, implements and performs the component testing • Understand the business needs and the needs to standardize processes, and build this into the design • Understand the large scale thinking and...

Bring your career aspirations to life with AIA! Provide good customer service over the phone to call in policyholders. Ensure that the level of professionalism delivered meets the customer’s expectation. Understands Contract provisions, product concept and classification & differentiation as according to standard operating procedures. With basic, intermediate or advance skill-set. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks....

Bring your career aspirations to life with AIA! Responsible for ensuring the security and integrity of AIA's information systems and cyber environment • Develop AIA's information technology security procedures and overall cyber security framework • Evaluate, test, recommend, coordinate, monitor and maintain IT security policies, procedures and systems including access management for both hardware and software • Design, implement and troubleshoot various information systems and cyber security...

Bring your career aspirations to life with AIA! Attend to inbound call, email and fax enquiries received from corporate clients and to ensure service level agreement is maintained within target. 1. Attend to inbound call, email and fax enquiries regarding claims, letter of guarantee request and policy member maintenance, received from corporate clients (Insured Employees/Members, HR personnel, Agents, Brokers) 2. Escalate enquiry to other relevant departments, follow-up and keep customer informe...

Bring your career aspirations to life with AIA! The overarching objective of the Technical Writer is to assist the wider team for the Creation, Updating and Management of the technical documentation to AIA’s Group shared Public Cloud services. The role will ensure all cloud related documentation is consistently available to all team members within the Cloud Centre of Excellence (CCoE) as well as to other internal stakeholders within AIA and external partners where required. The role will work cl...

Bring your career aspirations to life with AIA! • Ensures IT service availability and minimizes business impact of IT service outages through the effective management and governance of the network, infrastructure and data center outsourcing arrangements • Contributes to the improvement of user satisfaction with IT services by ensuring that the network, infrastructure and data center outsourcing arrangements remain aligned with business needs and priorities and fit for purpose. • Improves the ove...

Bring your career aspirations to life with AIA! Provides high-quality claims services in authorized claims transactions for Major Claims (Critical Illness, Death, TPD and Payor Benefit) within the required benchmarks and in line with the Company and department goals - Register, reserve, assess, review, investigate, approve and process payment for Major claims within Claims Approval Authority and recommend to higher level for claims above authority. - Register, reserve, assess, review, investigat...

Bring your career aspirations to life with AIA! First point of contact to respond to queries from AIA’s Business Users and to provide solutions for BWise software. Interacting with users on a day-to-day basis, to understand and log all necessary information required to fulfill service requests, resolve incidents, track problems and manage changes / defects in a timely manner. Roles and Responsibilities Perform BAU Activities – Incident and Service Request: Perform diagnosis / investigation / tro...

Bring your career aspirations to life with AIA! Responsible to ensure all required financial reporting and analysis are provided to Integrated Reporting Finance timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations. Provide timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements preparation, provide support to local business units on financial reporti...

Bring your career aspirations to life with AIA! Responsible for performing accounts payable activities to ensure the integrity, accuracy and completeness of accounting records, and the compliance with accepted accounting standards, AIA group reporting policy and statutory and regulatory requirements Account Payable: Process all invoices in Ariba/SAP from 3 way matching (verifying purchase orders, good received and invoice) to payment, ensure timely and accurate posting and payment Process staff ...

Bring your career aspirations to life with AIA! Analyzes business requirements from different business stakeholders and assesses relevant solutions - Analyzes business requirements from different business stakeholders and assesses relevant solutions - Supports the development of holistic project plan, project budget and status report - Supports the business in project requirements definition and analysis of both functional and technical requirements - Monitors and manages the project timeline/ b...

Bring your career aspirations to life with AIA! Process Minor Claims cases for AIA Singapore policy as per stipulated requirements and benchmarks • Assess and settle individual health insurance claims arising from policies in force • Make recommendations and guidelines to individual health insurance claims • Process minor claims cases to meet department requirements & benchmarks. * Ensure that targets are met for department Turnaround Time, Quality and Productivity, in line with KPI goals * ...