Bring your career aspirations to life with AIA! The position fulfills the following objectives: *To support the continuous improvement and effective execution of best in class operational risk management practices *To be the business partner for the assigned Group Office Functions and Business Units (BUs) on ORM related activities *To be responsible for providing 2nd line oversight on Key Operational Risks *To support the effective implementation of the Group Operational Risk and Control Framewo...

Bring your career aspirations to life with AIA! This role will lead the team’s activities and include the following: • Lead the development road map for the Core Rules. • Lead the COE team in any new BU implementations. • Gather business and UW requirements • Own the Core Rules Business Requirements Specification • Define scope and approach to Rulebase delivery • Managing the day to day relationship with the GO colleagues, BU Underwriting teams and Swiss Re post implementation. • Provide analysi...

This is an exciting opportunity to join the AIA Claims team to help uplift capability and capacity for the purpose of delivering exceptional customer and client outcomes. In this role you will be responsible for supporting the claims teams through exceptional claims management, payment authorisations, resolving technical queries and provide high quality customer service. To do this successfully you will: Deliver high quality, accurate and decision orientated claims assessments Coach and mentor f...

Bring your career aspirations to life with AIA! Responsible for promoting AIA products and services through internet and other digital channels • Develop marketing, merchandising and creative strategies and affiliated programmes via the internet or other digital channels • Manage the implementation of digital marketing programmes and analyse their effectiveness • Establish and manage the relationships with search engines and portal sites that are strategically aligned with AIA's digital goal...

Bring your career aspirations to life with AIA! Responsible for analyzing data and producing data insights to support business needs Collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues Retrieve, analyse and summarise business, operations, customer and economic data in order to develop business intelligence and optimie effectiveness Apply programs such as SQL, R, Tableau, Power BI in analysing and s...

Bring your career aspirations to life with AIA! Monitors and manages daily underwriting processes, new business, people and system to ensure consistency of underwriting decisions are in compliance to the company’s operation rules in achieve quality business. Roles and Responsibilities: Suggest and identify ideas to improve automation in NB underwriting process / workflow streamline, liaises with IT and Operation Business Support for system enhancement to enhance the system automation and develop...

Bring your career aspirations to life with AIA! The individual will provide management with an objective, independent assessment of the internal control systems through the execution of audit assignments. The individual will also add value to management by providing appropriate business-oriented recommendations. He/she will assist the Head of Internal Audit with delivery of the overall audit plan and reporting to committees and management. Execute audits and evaluate the adequacy of controls acc...

WE MAKE A DIFFERENCE Lots of companies love to say they’re different. But only a few actually are. AIA is different, because of the difference we make in people's lives. We’re committed to helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to help us make a difference - to be the difference - we want to hear from you. The Opportunity This is an exciting opportunity to join the AIA Claims team to proactively m...

Bring your career aspirations to life with AIA! Support the development of proposals and preparation of presentation materials Support strategic initiatives and projects to achieve business objectives Instill performance and project management culture in CS Department Roles & responsibilities: Presentation materials: Develop presentation materials to encompass new business development, and financial reporting for senior audience including management.   Support project manager on strategic in...

Responsible for handling customer inquires via telephone, email, or online platform. This is a 9 month fixed term opportunity. At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing. The Opportunity This is a ...

Bring your career aspirations to life with AIA! Implement Promotion and Communication campaigns to engage agency force in achieving core business KPI. Roles and Responsibilities: Promotion and Communication Implement and execute promotion & communication campaigns base on data analytics.  Plan and initiate campaigns to drive for business performance.  Result projection and campaign evaluation ride on data analysis and research.  Prepare statistical studies and analysis based on data or repor...

Bring your career aspirations to life with AIA! Responsible for managing the technology, operations, and innovation areas in the relevant AIA organisation [Use this profile only for entity executive committee (ExCo) positions, use respective generalist profile for department heads reporting to an ExCo position] Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be consider...

Bring your career aspirations to life with AIA! Provide excellent underwriting service to HNW distributors, competitive and yet in the interest of the company. Maintain and build up good relationship with distributors, direct access to/by distribution channels for effective communications Roles and Responsibilities: Maintain service turnaround, make sure it falls within company benchmark (45%) Work closely with Case Managers, Partnership Distributions (PD) and Private Client Services (PCS), conv...

Bring your career aspirations to life with AIA! Reporting to the Manager/Assistant Manager – Investment Accounting, this position is accountable for the investment accounting operations on the SAP FAM system to ensure the accuracy and completeness of the accounting of AIA’s invested assets Job Description : 1) Perform daily investment accounting processing in accordance with Business Process Manuals and applicable accounting policies & standards and ensure that all investment accounting data...

At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear f...

Bring your career aspirations to life with AIA! A self-motivated individual accountable for the development of CX strategies and initiatives to excel the customer experience framework for individual life business, corporate solutions and MPF business, through segmentation, data-driven analytics and digitalisation for delivering KPIs on CX metrics, repurchase rate, new customer cross-sell (NCX), VoNB, and ANP for sustainable step growth, and for supporting robust service and customer engagement j...

Bring your career aspirations to life with AIA! Provide channel sales, marketing and communication support to Partnership Distribution in a timely manner with quality delivery. Roles and Responsibilities: Support direct manager and channels sales function with sales engagement initiatives for bancassurance channel in order to achieve business objectives. Provide marketing and distribution support function for PD channel focusing on bancassurance partners Organise and coordinate events & func...

Bring your career aspirations to life with AIA! Responsible for executing transformation initiatives in relation to either a major activity such as a merger or acquisition or the ongoing improvement of effectiveness and efficiency of an AIA entity, a function, or a department • Oversee the planning and implementation of transformation initiatives and processes • Coordinate all aspects of a diverse, multi-disciplinary transformation project which may involve multiple functions and / or department...

Bring your career aspirations to life with AIA! Monitors and manages underwriting processes and issues. Ensures the underwriting teams in HK and Malaysia Shared Service work smoothly and effectively. Reviews and recommends the current workflow and system to ensure consistency of underwriting decisions are in compliance to the company’s operation rules in achieve quality business. Roles and Responsibilities: Monitors and manages the productivity, quality and efficiency of the team by reviewing th...

Bring your career aspirations to life with AIA! Responsible for providing application development and support services to meet AIA's business needs • Analyse relevant requirements to develop program logic for new applications and to modify logic for existing applications • Code, test, debug, document and implement software applications • Test and integrate application components • Ensure that system improvements are successfully implemented • Provide technical support to end user as required Bui...