Bring your career aspirations to life with AIA! The primary objective of this role is to manage and lead the QA team and Knowledge Management team. This role it so oversees the Quality of the team, ensuring quality consistency with good collaboration and synergy with Ops team. Also, this role provides guidance to Knowledge Management team in ensuring great partnership and support provided to all teams, includes but not limited to trainings, SOPs updates, being the SME to the team members and the...

Bring your career aspirations to life with AIA! Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards • Develop and implement programmes, policies, procedures and methods to establish, maintain and improve the quality standards of AIA's products, services and operations • Conduct a wide range of quality control tests and analyses to ensure relevant products, services and processes meet or exceed specified standards ...

Bring your career aspirations to life with AIA! Define and execute an industry best practice data protection program and IS awareness program at AIA Data Leakage/Protection o    Own Group standard on data protection and define practical requirements for BUs and staff to follow. o    Maintain at all times a holistic view of AIA’s key data security risks and define corresponding forward looking data protection programme/roadmap involving technology, people and process, to address them. o    Workin...

Bring your career aspirations to life with AIA! Manage IS certifications, external assessments and policy & standards 1). Ensure IS policy and standards are updated in line with review lifecycle requirements per ORF and that new documents are created when needed. 2). Lead and drive efforts to maintain GIS' certifications and identify opportunities to extend certifications to BUs, as well as, additional certifications that would benefit GIS. 3). Lead and drive responses to client driven a...

Bring your career aspirations to life with AIA! Responsible to ensure all required financial reporting and analysis are provided to Integrated Reporting Finance or other parties within AIA Group requiring Group Investment information timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations. Provide timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements ...

Bring your career aspirations to life with AIA! The Senior System Engineer – will be required to provide ongoing support to all business units for the BAU run for Citrix Cloud VDI and Virtual apps which is deployed in AIA MS Azure. Key Responsibilities of the Role: Manage the primary support vendor. Provide support to business units support teams. Develop, maintain, and update Citrix Virtual Apps and Desktops environments as required and in line with best practice. Monitor Citrix & virtual e...

Bring your career aspirations to life with AIA! The position is primarily responsible to assist and provide support to the Assistance/Project Manager in managing the implementation/migration activities across the organization through the execution of established project management methodologies. The position supports finance & accounting activities for the company together with any continuous improvement initiatives and events. Assist in managing project development and the delivery from beg...

Bring your career aspirations to life with AIA! Responsible for providing FAM application development and support services to meet AIA's business needs Position Objective : Attending to incidents & change requests from simple to complex ​ Roles and Responsibilities  : Managing production incidents request and meet the agreed service level agreement. Managing production change request and deliver as per agreed timeline. Have experience in preparing documentation e.g. functional specification,...

Bring your career aspirations to life with AIA! Attending to incidents & change requests from simple to moderate complexity. Roles and Responsibilities : Managing production incidents request and meet the service level agreement. Managing production change request and deliver as per agreed timeline. Have experience in preparing documentation e.g. functional specification, unit test script, user acceptance test script etc. Implement changes as per agreed timeline Solution Manager usage as per...

Bring your career aspirations to life with AIA! Implements different Operations Initiatives and projects with visionary and innovative solutions Job Descriptions: Ensure meeting 100% milestones of all UAT projects assigned, including new products, system enhancement and projects Delivering at least 95% attainment of all UAT assignment with quality Meeting the expectation of test results according to the test objectives Ensure all test outputs, PIR test results and all reports are well documented...

Bring your career aspirations to life with AIA! Responsible for conducting quality control tests to ensure that software meets specified standards and end user requirements Job Responsibilities: Develop clear and concise User Acceptance Test (UAT) Test Plans for digital projects and enhancements Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution Execute testing and analyze test outputs for accuracy and completeness Wo...

Bring your career aspirations to life with AIA! Support Procurement Support Operations for Ariba Sourcing to Pay processes; covers all modules in Ariba inclusive of Contract Life-cycle Management, Sourcing, Catalog Enablement, Vendor Master Data Maintenance, Supplier Enablement and also reporting & analysis of data. Contract Lifecycle Management (CLM) Review and approve CLM creation and update in ARIBA. Ensure sourcing process compliance prior to contract signing with proper documentation in...

Bring your career aspirations to life with AIA! Assist Team Manager to manage and provide day to day SAP functional support & services covering the following SAP Modules namely Finance (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting), Controlling, Project System, Cash Management & Bank Communication Management for AIA Business Units. Roles and Responsibilities: Team leadership, coordination and administration for the team assigned. Task include but not limited to...

Bring your career aspirations to life with AIA! Assess outpatient and inpatient hospitalization claims from Group/Individual policyholders as per stipulated benchmarks and requirements Job Responsibilities: Responsible to assess and pay the outpatient and inpatient hospitalization claims. Responsible to review and pay cases that exceed authority limit. Meet department and individual quality target, turnaround time and productivity benchmark. Ensure all special account policy is attended and reso...

Bring your career aspirations to life with AIA! Responsible for providing after-sales support to policy-related administrative processes Job Descriptions: Process all Life change requests received as per stipulated requirements Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded Ensure 100% participation and contribution in team activities Attend & get certified for development plans identified to up skill ...

Bring your career aspirations to life with AIA! Manage and respond to claims enquiry from group policyholder, agent, broker, member as per stipulated benchmark and requirements. Job Descriptions: Monitor, manage and reply email to group policyholder, agent, broker, member through HKCS EB Claims mailbox. Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements. Performing day to day transac...

Bring your career aspirations to life with AIA! Job Descriptions: Responsible for production/review of accurate Customized Investment Risk & Attribution reports for EQ, FI, Balanced and multi-currency (Institutional) Portfolios within specified timescales. Responsible for calculation & reporting of Daily Exposure for Trading Reporting of various funds and asset class for the global clients. Preparing Returns, Attribution / Contribution analysis, Risk characteristics report of multi asset...

Bring your career aspirations to life with AIA! • Data model governance and data base design administration • Vendor deliverables quality supervision • Knowledge base development and training • Application performance monitoring and tuning Data model governance and data base design administration (50 %) Gather and analyze data requirement, propose technical and data model design Optimize data model design to improve system performance and remove data redundancy Define framework to govern new dat...

Bring your career aspirations to life with AIA! • Provide on-going support for the SAP BW system in relation to data modelling and monitoring. • Ensure the SAP BW objects adhered to AIA standards. • Attending to incidents for SAP BW • Develop & maintain development documentation (Technical specifications) and other relevant documentation as necessary to ensure sustainability of development work and compliance to Change Governance. • The resolution time of incidents & change requests shou...

Bring your career aspirations to life with AIA! Responsible for supporting the day-to-day activities for the various cash flow forecasting across the AIA Group. Responsible to produce the cash forecast for Local Business Units (LBUs) across AIA Group using the SAP Cash Management (SAP CM) system to perform the cash forecast.  The key objective is production of a consistent, high quality cash forecast to be used by the AIA entities to minimize cash-on-hand. Track actual cashflows against forecast...