#### Position Description: In this role, you will support Lenovo customers in situations which have been identified as Critical in terms of impact to Lenovo business relationship with the customer. Situations are related to large quality or technical problems with Lenovo products affecting large customer’s inventory, which require immediate execution of plan to mitigate the risk and restore customer’s satisfaction. Responsibilities: \- Manage Critical customer situations for the Lenovo company t...

#### Position Description: As our new team member, you will support Lenovo EMEA Services organization by facilitating changes and ongoing development of Information Systems used by Services business functions. If you are highly motivated and willing to learn, we are also open applications from recent graduates! DUTIES & RESPONSIBILITIES: • Close cooperation with Lenovo BT/IT team, following EMEA Services IT roadmap • Project management of all IT implementations • Project cost tracking, return on...

#### Position Description: The mission of the position is to ensure Lenovo Sales employees are paid commission accurately and on time based on their performance. Key Areas of responsibility: • Liaise with country sales operations, finance and country sales management • Analyze the I&C data sources (ODS , EBR, CBSO) • Deliver analysis on quota and incentive attainment reporting for the sales teams at regular intervals and as required to gain insight into sales performance; including quarterly rep...

#### Position Description: Customer Experience is everything! The brands that will survive are the brands that make experiences better. Which is why we’ve embraced customer centricity, embedding it into our culture and business strategy. As a truly customer centric company Lenovo is expanding its CX team and if you are passionate about the topic this is the right place for you. We are seeking a student with strong analytical skills to support our CX program manager driving our Voice of the Custo...

#### Position Description: The WW Operations Analyst & Developer will be responsible for building & improving insightful & interactive reports in Qlik Sense based on requirements from key business stakeholders, mainly within Sales, Sales operations and Finance community. He/She will be the key contact for EMEA internal customers throughout all project stages, including requirements gathering, design sign off, data model definition, development, testing, training and post production support. The ...

#### Position Description: Support Lenovo EMEA Services organization by facilitating changes and ongoing development of Information Systems used by Services business functions. DUTIES & RESPONSIBILITIES: • Close cooperation with Lenovo BT/IT team, following EMEA Services IT roadmap • Project management of all IT implementations • Project cost tracking, return on investment calculation • System Change and User ID management • Improvement plan ownership • Training/Onboarding of partners #### Posit...

#### Position Description: We are looking for an owner of parts quality processes for EMEA services organization. Acting as lead in parts quality process development and execution. Main duties & responsibilities: • Develop and implement a quality inspection program to ensure conformity of purchased material and services to quality standards. • Drive continuous improvement processes and promote a culture of continuous improvement. • Provide leadership to all departments in the development and imp...

#### Position Description: We are currently recruiting a Sales Support representative & Claims Analyst, who will play a key role in supporting our sales teams across EMEA and optimizing our services sales processes, together with claims processing. The candidate will be responsible to understand the end to end systems used to create and manage service contracts and support day to day activity in those systems. The Sales Support & Claims team is crucial for Lenovo in order to help our business gr...

#### Position Description: The role is combined role of  team people manager and the business direction manager for EMEA PCSD  Sales support operation and Sales tool enablement of sales transactions. The manager is responsible for \- Team setup, stakeholders relationship management and BMS setup to assure the sales support team provides required value to the sales team and BPs supported \- Setting the KPIs, measurement of the mission success and reporting to the business line and stakeholders \-...

#### Position Description: Lenovo, a leading global PC, tablets and peripherals provider, is expanding our Sales Account team in EMEA as we continue to outpace industry growth in the region.The Parts Sales Representative will be responsible for providing support to EMEA sales organization and channel partners in selling out of warranty parts as well as selling to selected AWSP and reseller accounts. The PSR will partner with various sales organiyations in the region to support sales activities w...

#### Position Description: This role is for an external, customer-facing Pre-sales Project Manager. The Intake Project Manager role supports configuration services with a detailed work instruction, resource requirements and scoped timelines for client projects. They provide Project Management support to resources across multiple teams (Sales and Solutioning) in order to achieve the project objectives on time, within scope, and on budget. They may also be responsible for coordinating with multipl...

#### Position Description: We are looking for Services Sales Operations Specialist in EMEA Services Sales team responsible for various operations, data management, pipeline tracking and reporting activities. Your responsibilities will be: • Ensures on time communication and quality on all owned activities • Keep up-to-date sales pipeline and ensure proper follow up • Own and regularly run and distribute assigned reports • Support Factory Services Project management team with regular reporting an...

#### Position Description: This internship program is aimed at those want to start to build their career. Lenovo is looking for an enthusiastic Software Entitlement Representative to contribute in registration of unredeemed software entitlements. You will be responsible for convincing Lenovo Sales Reps/BPs or existing customers to register their outstanding quota of software entitlements over the phone, chat, email and helping with their account maintenance to prepare for the support team & rene...

#### Position Description: This role is for an external, customer-facing Pre-sales Project Manager. The Intake Project Manager role supports configuration services with a detailed work instruction, resource requirements and scoped timelines for client projects. They provide Project Management support to resources across multiple teams (Sales and Solutioning) in order to achieve the project objectives on time, within scope, and on budget. They may also be responsible for coordinating with multipl...

#### Position Description: We are looking for technically skilled and savvy candidates into our Factory services customization Engineering team. Successful candidate will: \- create custom Asset Tag sample labels based on customer specifications \- be responsible to develop and test BIOS Customization and Operating System Solutions and verify them against specialized manufacturing processes \- replace all PC and laptop components based on customer specifications #### Position Requirements: \- St...

#### Position Description: The mission of the position is to ensure Lenovo Sales employees are paid commission accurately and on time based on their performance. Key Areas of responsibility: • Liaise with country sales operations, finance and country sales management • Analyze the I&C data sources (ODS , EBR) • Deliver analysis on quota and incentive attainment reporting for the sales teams at regular intervals and as required to gain insight into sales performance; including quarterly report ou...

#### Position Description: The BICC Sr. developer will design, develop, implement and Description: deliver Qlik Sense solutions to support the business needs. He will collaborate with business and IT to identify key business requirements. He will also have a strong background and experience in working with Microsoft SQL Server 2005 or above. In addition, he will also have experience with CSS, HTML, and JavaScript for in-house Qlik Sense extensions development. He will actively participate to the...

#### Position Description: The Lenovo IDG Services EMEA Training Manager will build & manage training programs to increase sales effectiveness in selling PC Upsell Services. This role works in coordination with the WW Services Marketing and Training teams to define the training calendar, training programs, and sales enablement activities that will have measurable impact on the Upsell Services business. This role will deliver training programs across all segments, all channels and all markets in ...

#### Position Description: This Program Manager role is a critical addition to the Strategic Alliances team. The key task is to track, manage and claim the special deal support provided by our Strategic Alliances partners. Performance and financial data and trend tracking and reports for the top 3 partners. The person will help manage the ‘secondary’ Alliance partners whose relevance is growing as the technology landscape develops and diversifies either for PC/Tablet or as we develop new Smart T...

#### Position Description: The data analyst will be responsible for daily execution of Channel data management from our Partners and reporting results to the business. (S)he will be focused on delivering data to expected quality levels and timelines, resolving any potential issues related to the raw data by cooperating with local teams or IT team. The analyst will own a set of standard activities/reports (s)he will need to understand end to end and be able to maintain/enhance as per business req...