Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Master Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a tech...

Bring your career aspirations to life with AIA! Team Lead for General Insurance PA & Non PA underwriting risk selection, overall New Business Underwriting Operational Planning & strategy, Risk/Compliance/Audit Compliance , Business Lead for Project managements/reporting & Staff developments. 1.Assist Department and Section head to oversee and manage the underwriting portfolio. Maintain department’s set service standards, which include review and approves cases within Underwriting Aut...

Bring your career aspirations to life with AIA! This position is responsible for managing and leading profitable growth of Employee Benefits (EB) sales through acquisition of new business and worksite marketing across all distribution channels in support of the Company’s profitability and sustainable growth objectives. Roles and Responsibilities: EB Focus Drive execution of ‘go-to-market’ delivery strategy (as developed together with Segment Management) to achieve Company’s sales KPIs and profit...

Bring your career aspirations to life with AIA! Is responsible for, execution, and continuous refinement of Omni channel customer Relations management system rollout and the development of process flows, roadmaps, knowledge management and customer relationship strategies focusing on providing seamless customer experience. This position demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a project-focused aptitude ...

Bring your career aspirations to life with AIA! Strategise and support the execution of Life-In-Group (LIG) strategy to drive engagement of Corporate Solutions member base and subsequent cross-selling of individual Life/Takaful and voluntary scheme policies. Strategise how to drive engagement of CS member base and subsequent cross-selling Plan strategically, execute and implement CS members engagement strategies; this includes identifying performance gaps to revise strategy if needed to ensure g...

Job Requirements Overall responsibility for sales, third party alliances, and customer satisfaction. Sells a subset of product or services directly or via partners to specified named accounts (Enterprise accounts) in Malaysia Have existing relationship with customers/partners in the specified territory assigned in Malaysia Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across all technology product lines in Malaysia Region Sells and promotes the sales ...

The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through a mix of inbound calls and outbound prospecting within an assigned territory or vertical As a Telesales Business Development Representative you will act as the first contact for many prospects in Oracle business with inbound telemarketing calls. Qualifies Oracle prospects and produce quality leads for the Oracle Sales Force. Performs database and record keeping activities. Abili...

Bring your career aspirations to life with AIA! To effectively and efficiently manage customer/agent/prospect interactions and requests via inbound call 1. To attend to inbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing. 2. To liaise effectively with other members of Call Centre, other departments and business partners to resolve enqui...

Job Description Assist in overseeing and supervising daily operations of the events team. Assist the Director of Sales & Marketing in planning and implementing overall business strategy. Adhere to and encourage compliance with regulations and internal policies. Monitors sales production on a daily basis. Develop strong working relationships with clients.  Understands budget process and event profitability. Promote and sell hotel to be the most popular meeting/banquet venue. Account...

Bring your career aspirations to life with AIA! Email and Letter • Attend & handle inquiries via email and letter: a) to ensure that customer inquiries are handled timely within specific process requirements with responses that are clear and easy for customer b) to meet productivity targets assigned by supervisor c) to meet quality requirements and seek ways to improve work competency and efficiency. Customer Feedback & Enquiries • Handle and Escalate Customer feedback: a) to ensure that...

Bring your career aspirations to life with AIA! Strategise and support the execution of Life-In-Group (LIG) strategy to drive engagement of Corporate Solutions member base and subsequent cross-selling of individual Life/Takaful and voluntary scheme policies. Strategise how to drive engagement of CS member base and subsequent cross-selling Plan strategically, execute and implement CS members engagement strategies; this includes identifying performance gaps to revise strategy if needed to ensure g...

Bring your career aspirations to life with AIA! Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets. Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost. Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experienc...

Bring your career aspirations to life with AIA! Responsible for leveraging digital technologies to automate existing business processes so as to improve process efficiency • Analyse and measure the effectiveness of existing business processes and propose improvements to go digital • Determine how new information technologies can support reengineering of business processes • Define scope, cost and benefits of digital initiatives • Oversee the implementation of proposed improvements and ensure inc...

Bring your career aspirations to life with AIA! The position is responsible to ensure timely and efficient launch of new product or product enhancement for Bancassurance products and coordinate the gating procedures. Roles and Responsibilities: Assist in driving the product ideation process and share the product idea and buy in from stakeholders. Assist in driving the sharing and presenting the product ideas with stakeholders (including external partners, if applicable), to get buy in and approv...

Bring your career aspirations to life with AIA! The position is responsible to handle Group reportings to Group Office within the requirements and timeline set by Group Office. Key Responsibilities Manage the Group reporting to Group Office which involves working with various stakeholders to submit the relevant information and compile for submission to Group Office Manage the Group reporting requirements and timeline closely to ensure full adherence to Group's timeline and be the main liason...

Bring your career aspirations to life with AIA! The job is to support Agency Distribution in delivering business objectives through strategic planning and within the perimeter of compliance and risk management. Also requires comprehending the work of business planning, analysis reporting and presentation to all key stakeholders. Mainly, the job requires strong support capabilities, self-driven and looking into details. Must be able to communicate thinking through good presentation format or skil...

Bring your career aspirations to life with AIA! Responsible for determining the validity and authorising settlement of insurance claims • Assess and settle insurance claims arising from policies in force • Make recommendations and guidelines to insurance claims • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA • Process all insurance claims documents timely • Answer inquires relating...

Bring your career aspirations to life with AIA! This role is responsible for Design program content, methods and implementation process End to End Learning Process D&D Design program content, methods and implementation process Work with Subject Matter Expert to analyse business needs and develop learning objectives and outcomes Research on best practices and explore on appropriate tools and platform to produce compelling and engaging learning deliverables that align to Premier Academy and re...

Bring your career aspirations to life with AIA! Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards • Develop and implement programmes, policies, procedures and methods to establish, maintain and improve the quality standards of AIA's products, services and operations • Conduct a wide range of quality control tests and analyses to ensure relevant products, services and processes meet or exceed specified standards ...

Bring your career aspirations to life with AIA! This role is intended to play a key role in the growth of AIA Vitality business and expansion of its ecosystem with focus on partnerships, benefits and health solutions. This position will take ownership in managing and designing of partnership integration, engagement, reportings and research/analysis of results/trends to deliver desired customer experience and business outcomes. Roles and Responsibilities: 1. Expansion of AIA Vitality ecosystem of...