We offer Working with the Liner Operations organisation being a part of the global Operations team with new, exciting possibilities for personal and professional development. You can be assured of a positive and diverse work environment where new ideas are always welcome! Within our own and the larger Liner Operations team, you will enjoy support from colleagues and management who possess extensive experience in sourcing, cost management and liner business. In terms of personal development, this...

The role is accountable for SEALAND – A Maersk Company vessel/cargo/port/equipment/intermodal operation management in the Great China area. The role covers communication with local vendors, operating procedure, performance monitoring and engaging with various stakeholders which are required for high level performance so as for the implementation of company strategy. We offer Learning and development opportunities Operation execution expertise and logistics knowledge. Communication, presentation ...

上海市 We offer Key responsibilities Supervise execution of standard cargo processes performed at Global Service Centre for assigned vessel calls o Backup SCEM tasks/maintain learning log Facilitate and optimize cargo flow o Preplan transhipment/Clear long standings/Tight connection Monitor Cargo operation progress during vessel berth o Monitor TOMS Execute cargo contingency plan o Cut & run/Omission/Phase in & out/Slide & tandem plan/Swap/Act per contingency checklist Handle cargo rela...

上海市 We offer Key responsibilities Customer Relationship: Be the primary point of contact for customers and act as an advocate for the customer internally; Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires Customer Experience: Own customer experience. Lead the team to achieve best-in-class Customer Service Process execution: Ensure smooth execution of the end-to-end shipment by working closely with customer and inter...

We offer Key responsibilities o Lead and Manage the SCM CS team/s to focus on the key Customer Service Drivers: 1 Easy to Business with; 2 Timely Delivery of Documents; 3 Pro-Active Notification; 4 Exception Management; 5 Efficient claim handling o Fully understand all contracts and charge structures including surcharges, additional charges and accessorial charges to ensure Damco a) delivers on its promises and b) takes every opportunity to upsell and receive value for all services provided. o E...

We offer Learning opportunity Change management Problem solving skills Shipping Knowledge Chemical Cargo/ MMA knowledge Communication Skills Process Excellence Knowledge Interpersonal Skill Commercial skill Key responsibilities 1. Daily Business In charge of all issues after sales activities Thoroughly understand and comply with policies, procedures, manuals,guidelines, conference rules and regulations. Working with GSC team to fulfil customer’s requirement. Manage customer’s expectation with sk...

成都市 We offer An opportunity to learn both commercial and operational knowledge A place to acquire knowledge of the network drivers and strategy A position to work with Trade, Cluster organizations and functions within operations A chance to improve your analytical and decision making skills Being part of a diversified team with different cultural backgrounds Key responsibilities Monitor weekly/monthly performance metrics and ensure KPI’s meet target including DSO, OD 30+/90+, OS, ONA etc. Work c...

We are looking for a passionate, dynamic and proactive Sales Representative based in Suzhou, to grow volume, revenue and Maersk’s share of wallet by leveraging interactions with customers, reporting to SGH&YTZ E&A Sales Manager. We offer The opportunity to work for the world's largest container shipping company on a dynamic, challenging position within the Sales team The opportunity to work in an international organization and develop your professional skills in a truly global organi...

深圳市 We offer 1. Cooperation and development 2. Customer service technical know-how 3. Customer relationship management 4. Streamline customer service procedure 5. Understand client’s requirement and their business 6. Space utilize and Capacity management Key responsibilities 1．Ensure that all activities which fall under Sealand - A Maersk Company - Customer Service related to responsible customers are carried out satisfactorily. 2. Assist customer with shipment related problems for smooth cargo ...

The role of the export customer care agent is to own/manage the customer experience of his/her customers by managing the end-to-end shipment process in compliance with all company procedures and regulatory requirements. We offer Learning opportunity Change management Problem solving skills Shipping Knowledge Chemical Cargo/ MMA knowledge Communication Skills Process Excellence Knowledge Interpersonal Skill Commercial skill Key responsibilities 1.Daily Business In charge of all issues after sales...

“Transform your expertise into valuable solutions with Damco Freight Forwarding” Damco is at the forefront of offering competitive, honest and reliable freight forwarding solutions. At all times we remain close to the beating heart of our customers no matter how big or small they are. With over 2,000+ people in over 40+ countries, we operate as a family network and are known for uncomplicating the complicated to provide effective and valuable solutions for our customers. We offer An exciting opp...

青岛市 We offer Maersk is on an exciting journey of becoming a global integrator of container logistics, connecting and simplifying the global supply chain. We offer you a unique opportunity to be part of this journey and help us better serve our customers in the future. You will have a high degree of personal responsibility and lots of opportunities to improve your:  1. Industry knowledge, especially ocean export  2. 4PL product knowledge and way of working  3. Professional communication skills...

We offer Key responsibilities Act as a primary point of contact for customers, be the Customer advocate internally in Maersk Line with positive and service-minded attitude. As part of Commercial Intelligence – build and keep strong relationships with customers, gain an understanding for their business, service needs, drivers and desires and leverage this to engage in discussions about new business opportunities and competitor/market intelligence. Take fully responsibility for customer satisfacti...

We offer Key responsibilities Act as a primary point of contact for customers, be the Customer advocate internally in Maersk Line with positive and service-minded attitude. As part of Commercial Intelligence – build and keep strong relationships with customers, gain an understanding for their business, service needs, drivers and desires and leverage this to engage in discussions about new business opportunities and competitor/market intelligence. Take fully responsibility for customer satisfacti...

We offer Key responsibilities Facilitate completion of documentation process such as Booking, Verify Copy and Manifest Submission, etc per SOP defined and guidelines established. Able to resolve requests via email in a manner that delights customers within timeline. Assist customers with theirs issues keeping close communication with our co-workers locally to ensure prompt exception handling. Find opportunity of process improvement and provide corresponded solution within scope. Share good pract...

广州市 We offer Key responsibilities 1. 配合公司业务发展，制定公司短期/中长期的IT规划 2. 负责公司网络电话等基础设置的规划、搭建、维护管理 3. 负责公司信息管理系统的方案规划，设计和实施，维护 4. 和兄弟公司系统开发团队密切沟通配合，进行适合本地信息系统的二次设计开发，精通数据库,熟练掌握现有系统设计逻辑, 能独立开发小型项目。或深入掌握开发技能，根据设计文档,有能力独立完成中型开发任务。 5. 公司网站的建立与维护更新； 6. 公司企业信箱的建立与维护，Email系统的管理； 7. 负责公司IT设备及相关设施的安全管理 8. 组建领导IT团队进行内部服务支持 We are looking for 1. 大专以上学历,计算机或相关专业毕业; 2. 相同岗位工作经验5-10年以上 3. 熟悉PC的维护以及办公用软件和网络的维护; 4. 工作积极主动，能吃苦，自学能力强 5. 具备一定的专业英语基础 6. 为人细致,有责任心,较强沟通协调能力 7. 良好团队合作精神及创新意识 8. 较强的压力承受能力...

成都市 We offer An opportunity to learn FNA and Commercial knowledge A place to acquire knowledge of the network drivers and strategy A position to work with Trade, Cluster organizations and functions within operations A chance to improve your analytical and decision making skills Being part of a diversified team with different cultural backgrounds Key responsibilities Be the first point of contact for customers to collect on due and overdue Maersk invoices; Provides customer service regarding coll...

Assist TNM manager to develop business plan & cascade target and budget to achieve a satisfied country performance scorecard target aligned with PRE own business plan. Work together with TNM manager and sales to deliver PRE volume & yield/revenue targets and increase PRE market share. Executing pricing related strategy to drive PRE export volume. Ensure pricing are complying with the pricing guideline from HQ Revenue Managers and Trade Managers, work closely with local sales to know the ...

To manage the team daily operation through utilized resource. To manage the team’s performance against KPIs and take corrective action where necessary To develop team members to contribute to team’s optimal performance. To support continuous improvement of processes and create value added service. Project involvement and collaborate with other functions to deliver company’s strategy. We offer 2+ years of related team management experience. Good working knowledge of MS Office products including W...

We offer 1. Cooperation and development 2. Customer service technical know-how 3. Customer relationship management 4. Streamline customer service procedure 5. Understand client’s requirement and their business 6. Space utilize and Capacity management Key responsibilities 1．Ensure that all activities which fall under Sealand - A Maersk Company Asia PRN - Customer Service related to responsible customers are carried out satisfactorily. 2. Assist customer with shipment related problems for smooth c...