Bring your career aspirations to life with AIA! Email and Letter Correspondence Attend enquiries via email and letters while ensuring: a) All cases assigned are handled in a timely manner and meets required service delivery standards b) achievement of daily/monthly productivity target as assigned by supervisor c) adhering to all quality and regulatory guidelines and proactively seek ways to improve efficiency Participate and provide feedback/suggestion in training to improve quality of work and ...

Bring your career aspirations to life with AIA! The CHANGE MANAGEMENT, CONSULTANT is a role that works closely with business units to focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and ensuring the implementation of change management strategies and plans to maximise adoption/usage by impacted users and minimise resistance after a change initiative/project is ro...

Bring your career aspirations to life with AIA! Responsible for providing operational support to distribution channel(s) to ensure smooth execution related to Digital platforms such as Office 365 / Gamification • Enablement Office 365 access for agency members by performing troubleshooting , review policies and storage health , supports and performs daily administrative task. • Administer gamification related activities such as coins awarding and rewards publishing. Build a career with us as we ...

Bring your career aspirations to life with AIA! The role of Customer Acquisition & Lifecycle Management, Consultant is to acquire new partners, manage partner relationship, and grow the digital business of AIA General Berhad Partner Acquisition Develop strategy and plan for partnership pipeline Identify and acquire new partners for digital distribution Prepare and pitch proposition to partners, working with relevant teams on product concepts Negotiate commercial terms and marketing support w...

Bring your career aspirations to life with AIA! Position Objective: To deliver a personalized and positive experience to customers (agency members and/or customers) by: 1. Engaging and interacting with our customers. 2. Offering the right solutions. 3. Delivering our service promises. Roles and Responsibilities:- 1. Provides product and service information through Omni channel that meets and exceeds the defined service standards. 2. Promote Self-Serve Facilities, ePayment conversion by engaging,...

Job Title: ODP Cloud Engineer PAYG Manager Job Team: Technology Cloud Engineering Team Location: Kuala Lumpur, Malaysia Oracle is rapidly transforming itself into a hyper scale cloud player by aggressively rolling out a comprehensive portfolio of Autonomous Application, Platform and Infrastructure services. Platform (PaaS) & Infrastructure (IaaS) in Oracle Public Cloud are unique cloud solutions to help customers’ transforming legacy IT architectures to cloud platform to support their ...

Responsible for digital marketing of products or services in support of Oracle's demand generation strategy using tools to optimize marketing strategies and enhance the customer experience with new technology platforms and innovations. Responsible for digital marketing activities to optimize the online user experience, increase marketing effectiveness. Executes online marketing programs such as search optimization (paid and natural search), affiliated marketing, social marketing, and viral marke...

Job Description: The incumbent (Localization & Translation Specialist)   localize, validates and manage contract documentation using Oracle's standard document templates and systems , in response to requests received from Global Business Practices and regional business team. The incumbent (Localization & Translation Specialist)   follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other  groups across Oracle to ens...

Principal Sales Consultant (Systems)   Detailed Description and Job Requirements Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospec...

Responsibilities:  •    Assists in the assessment and planning of test efforts required for new functions/features under development.  •    Creates and executes test cases/automated test scripts and plans for manual and/or automated tests.  •    Analyzes and writes test standards and procedures.  •    Perform test execution/analysis for all phases of testing, including functional, regression, perf...

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through multiple distribution / sales channels to meet individual / team quotas and AIA business objectives Direct and control sales plans, objectives and the development of future sales strategies for multiple distribution channels Analyse competitive products and selling techniques, market penetration and distribution channels, sales budgets, pricing and possibly consumer research ...

Bring your career aspirations to life with AIA! Participate in technical and architectural planning for data infrastructure as well as contributing as a developer while interacting with data scientists, application owners, software engineers and analysts Assist with reviewing and interpreting business and technical requirements with a focus on data objectives of the product Identify requirements and develop data delivery solutions Support members of various teams to determine database structural...

Bring your career aspirations to life with AIA! Responsible for ensuring internal control activities are effective and in compliance with relevant standards and AIA corporate objectives Support the Head of OTSG and Head of Operations Governance in: Implementing adequate monitoring & governance of Anti-Money Laundering (AML) compliance requirements within first line of defense (FLOD) Advising and providing recommendations to Ops SLTs, Ops Governance team and FLOD on matters related to operati...

Bring your career aspirations to life with AIA! This is a 12-month contract position. The position is responsible to provide support to supervisor under Actuarial Transformation team in the design, preparation and implementation phases within AIA Finance and Actuarial functions to streamline existing business processes. Roles and Responsibilities: Work closely with the various actuarial teams to improve existing processes Recommend areas of improvement to lean existing way of working and transfo...

Bring your career aspirations to life with AIA! This is a 12-month contract position. The position is responsible to provide support to supervisor under Actuarial Transformation team in the design, preparation and implementation phases within AIA functions to streamline existing business processes. Roles and Responsibilities: Work closely with the various actuarial teams to improve existing processes Recommend areas of improvement to lean existing way of working and transform existing business p...

Bring your career aspirations to life with AIA! To effectively and efficiently manage customer/agent/prospect interactions and requests via inbound call To effectively and efficiently manage customer/agent/prospects interactions and requests via inbound call To attend to inbound calls according to Standard Operating Procedure in resolving and providing solution to customer enquiries/ requests in more effective and efficient ways, this include back end administration processing To liaise effectiv...

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and tec...

Bring your career aspirations to life with AIA! The purpose of the position is to drive the Shariah culture and compliance adoption in APTB in an effective manner, managing the expectations within the Shariah Governance Policy Document issued by BNM. The candidate is also expected to provide general compliance support, where required. Execute and deliver an effective Shariah compliance review program (30%) Develop the annual compliance plan for Shariah review. Execute the Shariah compliance revi...

Bring your career aspirations to life with AIA! The position is responsible to ensure that the administration work of Medical Claims are constantly meeting the department goals that align and contribute to the Corporate Strategy in terms of: • Operational Efficiency • Cost Efficiency • Responsiveness • Quality • Risk Management • Expense Management • Process claims within Turn Around Time • Handle ad-hoc assignment Roles and Responsibilities: General Tasks Process and approve assigned Pre/Post/O...

Bring your career aspirations to life with AIA! To effectively and efficiently manage customer/agent/prospect interactions and requests via inbound call To effectively and efficiently manage customer/agent/prospects interactions and requests via inbound call To attend to inbound calls according to Standard Operating Procedure in resolving and providing solution to customer enquiries/ requests in more effective and efficient ways, this include back end administration processing To liaise effectiv...